Loss Prevention Officer

Mainsail Lodging & Development • Fayetteville, GA

8d • Onsite

About The Position

The Loss Prevention Officer ensures the safety and security of the property, associates, and guests by patrolling, monitoring, and enforcing property policies and procedures. This role actively works to prevent theft, vandalism, and safety hazards while maintaining a professional and approachable demeanor.

Requirements

• High school diploma or GED required.
• One (1) year of experience in security, law enforcement, or a related field preferred.
• Strong observational and analytical skills.
• Ability to remain calm and handle high-pressure situations effectively.
• Excellent communication and interpersonal skills.
• Proficiency in using surveillance equipment and basic computer systems.

Nice To Haves

• Security or Loss Prevention certification is a plus.

Responsibilities

• Patrol the property regularly to identify and mitigate security risks.
• Monitor surveillance systems and investigate suspicious activities.
• Ensure compliance with safety and security policies.
• Respond promptly to alarms and incidents, including emergencies such as fire, medical situations, or evacuations.
• Prevent loss of property by monitoring entry and exit points, employee areas, and storage facilities.
• Investigate reports of theft or loss and gather evidence for internal and external reporting.
• Liaise with law enforcement or third-party investigators when required.
• Respond to guest or associate complaints about security-related matters professionally and effectively.
• Document incidents thoroughly using incident reports, ensuring timely submission to the appropriate personnel.
• Conduct follow-ups to ensure issues are resolved and preventive measures are in place.
• Conduct regular safety drills, including fire and emergency evacuation drills.
• Promote a culture of safety and security through awareness campaigns and ongoing communication.
• Maintain a visible and approachable presence to deter inappropriate behavior.
• Assist guests and associates with lockouts, escort requests, or other security-related needs.
• Handle confidential information with professionalism and discretion.
• Support the Food & Beverage and Rooms Division Departments with overnight cleanliness.

Benefits

• Medical, Dental, & Vision
• HSA & Flexible Spending Account Options
• Basic Life & Disability Plan Options
• 401K Retirement Plan
• Paid Time Off
• Holiday Pay
• Career Training & Development Opportunities
• Tuition Reimbursement
• Bereavement Leave
• Employee Assistant Program (EAP)
• Jury Duty (May vary by state)
• Employee Discounts
• Employee Referral Bonus
• Free meal for all full-service hotel employees

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED