Loss Prevention Officer (Morgan Hill, CA)

Shoe Palace

5d•$22 - $25•Onsite

About The Position

The Loss Prevention Officer works cross-functionally to provide a safe, secure and low shrink workplace in all facilities including the distribution center, Customer Care call center, and Customer Central corporate office. This role ensures the safety of employees, oversees access into and out of facilities, and conducts investigations and interviews related to theft and safety incidents. The officer monitors alarm and camera equipment to ensure adherence to physical security policies and procedures. They also create effective partnerships to achieve company goals such as shrink control and inventory management. Through Exception Based Reporting (XBR), the role analyzes data to determine internal dishonesty and threats, and monitors employee compliance to safety policies and procedures. Daily, weekly, and monthly audits are completed, and safety and security issues are investigated. The Loss Prevention Officer also assists other loss prevention staff on store-related investigations and interviews. Additional duties and projects may be required.

Requirements

High school diploma or GED equivalent.
Basic to intermediate knowledge and abilities with Microsoft Word, Excel, and PowerPoint or Google Suite equivalents.
Must be an effective communicator with internal and external individuals at all levels. This includes spoken, written, electronic, and presentation skills. Communication should be consistently constructive and professional.
Able to define problems, collect data, establish facts, and draw valid conclusions.
Able to analyze results at a micro and macro level and present findings.
Makes routine decisions following established policies and procedures; collaborates with manager to gain assistance when complex issues arise.
Punctuality and regular attendance consistent with the company’s policies are required for the position.

Nice To Haves

Additional 1 - 2 years of related experience in a loss prevention or security capacity preferred.

Responsibilities

Ensures safety of employees.
Oversees access into and out of facilities.
Conducts investigations and interviews related to theft and safety incidents.
Monitors alarm and camera equipment to ensure adherence to physical security policies and procedures.
Creating effective partnerships both in the field and at Customer Central that can be leveraged to achieve the Company’s goals, such as shrink control, inventory.
Through Exception Based Reporting (XBR), analyzes data to determine internal dishonesty and threats.
Monitors employee compliance to safety policies and procedures.
Completes daily, weekly, and monthly audits.
Investigates safety and security issues.
Assists other loss prevention staff on store related investigations and interviews.
Additional duties and projects as required.