Loss Prevention Officer - Overnight
About The Position
The Marriott Denver Tech Center Hotel, a member of Sage Hospitality, is seeking a Loss Prevention Officer for an overnight position. This role is responsible for ensuring the safety and security of the hotel's assets, guests, and employees by responding to and handling security problems, issues, concerns, and disaster emergency situations in accordance with all policies, procedures, and regulations. Sage Hospitality is a leading hotel and restaurant management company with a dynamic culture focused on customer service and enriching lives through memorable experiences. The Denver Marriott Tech Center is a large hotel with extensive meeting space and a beer garden, conveniently located in the Denver Tech Center with easy access to public transportation and local attractions. The hotel values authenticity, integrity, respect, innovation, and togetherness.
Requirements
- High school education or equivalent experience.
- Minimum two years prior experience in loss prevention.
- Current CPR and First Aid certification.
- Good communication skills.
- Ability to recognize drug and alcohol abuse.
- Ability to communicate through a portable radio.
- Excellent hearing required to communicate with guests, employees, managers, use radio.
- Excellent vision required for emergencies, visual safety inspections.
- Excellent speech communication skills required to communicate with guests, employees, managers, use radio.
- Excellent comprehension and literacy required to complete reports, logs.
Nice To Haves
- May require a second language.
Responsibilities
- Patrol all areas of the property including outside parking lots on a regular basis.
- Respond to any guest complaints and concerns and investigate to remedy the situation with a sense of urgency.
- Note, search for, handle and report any unusual circumstances, safety violations, car theft, destruction and/or suspicious or undesirable persons and escort off property, if necessary.
- Document a concise security report on a daily log including incidents of theft, accidents and safety violations.
- Complete the necessary security forms to document losses of property or personal injury to guest or associate.
- Maintain familiarity of all hotel disaster and emergency policies, procedures and regulations; respond immediately to emergency alarms or calls for help, determine course of action, notify appropriate authorities and perform first aid and CPR as needed.
- Conduct investigations of security incidents.
- Enforce the 'No Solicitation Policy' of the property.
Benefits
- Medical, dental, & vision insurance
- Health savings and flexible spending accounts
- Basic Life and AD&D insurance
- Paid time off for vacation, sick time, and holidays
- Eligible to participate in the Company’s 401(k) program with employer matching
- Employee Assistance Program
- Tuition Reimbursement
- Marriott and Sage Hotels and Restaurant Discounts Worldwide
- Free On-Site Parking
- One free hot meal per shift
- Free RTD EcoPass
- Eligible to participate in the Employee Referral Bonus Program. Up to $1,000 per referral.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
