Loss Prevention Detective

The TJX Companies, Inc.•New York, NY

6d•$15 - $20•Onsite

About The Position

The Loss Prevention Detective completes daily tasks for store loss prevention and safety programs while maintaining positive relationships with Store Management. The role identifies and resolves internal and external theft, conducts apprehensions in accordance with established policies and guidelines, and communicates with Associates about damage and shrink initiatives. It also supports store shrink-reduction goals, encourages the use of shrink-reduction resources, promotes safety awareness, and helps maintain a safe environment. The detective conducts investigations and surveillance as assigned, completes and distributes accurate paperwork, maintains appropriate evidence, and participates professionally in legal activities as needed, such as police calls. The position provides timely, courteous, and knowledgeable customer service; maintains confidentiality; and complies with labor laws, policies, and procedures. The role is based at Marshalls Store 0726, 1832 86th Street, Brooklyn, New York. Starting pay is $14.55–$20.40 per hour, with actual pay determined by relevant skills, qualifications, and experience.

Requirements

Excellent communication skills and sound judgment.
Basic computer skills.
Basic time-management skills.
Investigative and analytical skills.
Ability to respond appropriately to changes in direction or unexpected situations.
Ability to work effectively with peers and supervisors to accomplish tasks.
Ability to work a flexible schedule to support business needs.
2–3 years of retail security experience.

Responsibilities

Complete daily tasks required for store loss prevention and safety programs.
Maintain positive relationships with Store Management.
Conduct apprehensions in accordance with established policies, guidelines, and shoplifter procedures.
Communicate with store Associates about damage and shrink initiatives.
Identify and resolve internal and external theft.
Provide timely, courteous, and knowledgeable service to customers.
Promote honesty and integrity and maintain confidentiality.
Observe, apprehend, and/or deter acts of dishonesty from outside sources.
Participate in investigations and surveillance as assigned.
Ensure apprehensions are consistent with store theft activity.
Complete and distribute paperwork accurately and on time.
Maintain appropriate evidence, understand law enforcement procedures, and participate professionally in legal activities as needed, including police calls.
Coordinate and complete shrink-related activities in partnership with Store Management.
Adhere to labor laws, policies, and procedures.
Support and participate in store shrink-reduction goals and programs.
Encourage Associates to use shrink-reduction resources.
Promote safety awareness and support maintenance of a safe environment.