Loss Prevention Associate

Retail Stores • Dundalk, MD

1d

About The Position

The Loss Prevention Associate maintains a professional, highly visible presence to deter internal and external theft and help provide customers with a safe, pleasant shopping experience and associates with a positive work environment. The role fosters rapport with employees and promotes a culture of honesty and integrity. It is full-time and requires regularly working nights and weekends.

Requirements

• Ability to handle difficult situations with diplomacy.
• Ability to follow directions.
• Ability to maintain consistent standards using judgment and discretion.
• Ability to communicate clearly, concisely, and understandably, and to listen attentively.
• Ability to stand for extended periods.
• Ability to stand, walk, bend, and kneel frequently.
• Ability to lift 25 lbs.
• Ability to remain alert and work safely.

Responsibilities

• Follow the schedule provided by the District Loss Prevention Manager (DLPM).
• Follow the company dress code and wear the company-issued Loss Prevention vest or jacket during scheduled shifts.
• Maintain a highly visible position at the store entrance during assigned shifts.
• Greet and acknowledge customers and associates as they enter and exit the store.
• Act as a deterrent; observe and report theft incidents or suspected theft to the manager on duty (MOD) and District Loss Prevention Manager. Do not directly engage, confront, or follow suspected shoplifters outside the store.
• Maintain open communication with store associates and team leaders.
• Support the store in maintaining company security and safety standards and procedures.
• Direct the store in completing Store Theft Reports when required.
• Participate in the store’s loss prevention and safety programs.
• Conduct store tours and complete audits as directed by the DLPM.
• Demonstrate professionalism.
• Ensure the front entrance is clean and safe for shoppers.
• Conduct bag checks according to company guidelines.
• Perform other tasks as assigned by Loss Prevention Management.

Benefits

• Medical, dental, vision, and prescription coverage begins after 90 days of employment.
• 401(k) with a generous company match and immediate vesting.
• Career growth and talent development opportunities.
• 20% associate discount on Ollie’s purchases.
• A range of voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed