Loss Prevention Associate
About The Position
The Loss Prevention Associate is responsible for maintaining professional visual deterrence to prevent internal and external theft, while creating a safe and pleasant shopping experience for our customers and positive work environment for Ollie’s associates. This position is full-time and requires nights and weekends on a regular basis. The focus of this position is to provide a positive and assertive visual presentation of an Ollie’s Loss Prevention Associate as a theft deterrence to all customers and associates. Develop good rapport with employees to foster a positive environment and culture of honesty and integrity in the store.
Requirements
- Ability to handle difficult situations with diplomacy.
- Ability to follow directions.
- Ability to maintain a consistent set of standards, using judgment and discretion.
- Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.
Responsibilities
- Adhere to schedule as provided by DLPM.
- Always adhere to company dress code, including wearing the company issued Loss Prevention vest or jacket during scheduled shift.
- LP Associate must maintain a highly visible position at the store entrance during assigned shift.
- Greet and acknowledge all customers and associates as they enter and exit the store.
- LP Associate cannot directly engage, confront or follow a customer suspected of theft outside of the store.
- Must act as a deterrent only, observe and report all theft incidents or suspected theft to manager on duty, MOD and District LP Manager.
- Maintain open line of communication with all store associates and team leaders.
- Support store in maintaining company standards as they relate to security and safety procedures.
- Direct store on completing “Store Theft Reports” when required.
- Participate in the store's loss prevention and safety programs.
- Conduct store tours as directed by DLPM.
- Complete audits as directed by DLPM.
- Demonstrate a high degree of professionalism.
- Ensure front entrance is clean and safe for all shoppers.
- Conduct bag checks as per company’s guidelines.
- Any other tasks as assigned Loss Prevention Management.
Benefits
- Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
- 401K, generous company match with immediate vesting.
- Strong career growth & talent development culture.
- 20% Associate discount on all Ollie’s purchases.
- Vast array of voluntary benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
