Loss Prevention Associate, Full-Time
About The Position
UNIQLO is seeking a Full-Time Loss Prevention Associate for its new store opening at Hillcrest Mall. This role involves implementing and executing all Loss Prevention initiatives and policies to protect company assets and ensure the safety of customers and employees. The associate will partner with Store Management and the Area Loss Prevention Manager, train store personnel on LP policies, detect and apprehend shoplifters in accordance with laws and company policy, and assist with internal theft investigations. Responsibilities include tracking incidents in a case management system, implementing loss reduction strategies, utilizing LP technology (CCTV, Access Control, EAS, exception-based reporting), managing the store's RFID Inventory system, providing training on RFID, resolving operational issues, supporting financial inventory and cycle counts, and communicating with LP team members and store staff. Other duties as assigned.
Requirements
- Minimum of 2+ years of related experience in Loss Prevention or Asset Protection in a multi-unit capacity.
- Full understanding of Canadian federal, provincial and local laws and regulations regarding apprehensions, safety, and all aspects of Loss Prevention.
- Being provincially licensed.
- Demonstrated experience in Internal Investigation including use of exception reporting systems as well as managing external apprehension programs.
- Proven ability to interface with law enforcement and legal professionals on both criminal and civil matters.
- Experience with Loss Prevention technology and methods, including CCTV, covert surveillance, EAS, Access Control, and Intrusion Detection systems.
- Excellent customer service and communication skills (both written and verbal).
- Strong attention to detail.
- Effective time management skills.
- Problem-solver and results oriented.
- Ability to work in a fast-paced environment under pressure.
- Works well with teams and autonomously.
- Knowledge and familiarity with using MS office and G-suite.
- Ability to work a flexible schedule based on department and company needs.
- Must be able to stand/walk for entire shift and be able to occasionally lift up to 50 pounds.
- Regular travel within assigned location(s) is required; other occasional travel may be necessary as per the needs of the business.
Nice To Haves
- Knowledge of inventory management systems and inventory accuracy principles considered an asset including familiarity with RFID technology.
Responsibilities
- Implement and execute all Loss Prevention initiatives and policies within their assigned location.
- Protect the company’s assets and ensure the safety of all customers and employees.
- Assist Store Manager and Area Loss Prevention Manager with training of store personnel on Loss Prevention policies, procedures, and initiatives.
- Detect and identify shoplifters and safely apprehend subjects or recover merchandise in accordance with Federal and Provincial laws, as well as company and department policy.
- Assist the Area Loss Prevention Manager with detection and investigation of internal theft and policy violation incidents.
- Track internal investigations and external theft incidents within the department’s case management system.
- Implement loss reduction initiatives in partnership with store teams and Loss Prevention senior management.
- Utilize Loss Prevention technology equipment including CCTV, Access Control, EAS, and exception-based reporting systems.
- Utilize technology including exception-based reporting systems to identify dishonest activity both internally and externally.
- Utilize the store RFID Inventory system and provide training to store team members.
- Correct and resolve operational issues in partnership with the store team, Area Loss Prevention Manager, and the LP Inventory Accuracy team.
- Provide direct support to assigned locations for taking of financial inventory, and RFID based cycle counts.
- Regularly communicate with other LP team members, and support cross-communication between store team members, and other departments.
- Perform other duties as assigned.
Benefits
- Employee Discount at all UNIQLO Canada retail locations
- Comprehensive benefits package (Medical & Dental)
- Career Advancement opportunities and salary increases for committed individuals who consistently generate results.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
