Loss Prevention Anaylst I

MAX Credit Union • Montgomery, AL

3d

About The Position

This role is responsible for managing and maintaining files for garnishments, tax levies, subpoenas, and other legal notices in compliance with federal and state regulations. The analyst will coordinate required actions on legal requests, monitor financial activity for fraud, and review reports for accuracy. They will also conduct system checks, collaborate with IT and facilities on technical issues, and respond to inquiries regarding loss prevention procedures. Maintaining organized case files, identifying process inefficiencies, and upholding company values are also key aspects of this position.

Requirements

• Strong knowledge of loss prevention procedures.
• Ability to maintain detailed, organized, and up-to-date case files and audit trails.
• Ability to identify process inefficiencies and recommend improvements.
• Ability to uphold core values and build team member and customer relationships.
• Ability to complete all training as required.

Responsibilities

• Accurately manages and maintains files for garnishments, tax levies, subpoenas, and other legal notices in compliance with federal and state regulations.
• Coordinates required action on subpoenas and legal requests, ensuring timely response and data integrity.
• Monitors financial activity and trends for potential fraud indicators and coordinates with other departments on resolution.
• Reviews auto-close reports for accuracy and identifies patterns requiring further investigation.
• Conducts weekly DVR system checks to ensure functionality and quality of surveillance across branches.
• Collaborates with IT and facilities to address technical issues that compromise security infrastructure.
• Responds to internal and external inquiries professionally, utilizing strong knowledge of loss prevention procedures.
• Escalates complex cases to management when necessary.
• Maintains detailed, organized, and up-to-date case files and audit trails.
• Identifies process inefficiencies and recommends improvements to enhance security and operational controls.
• Maintains a member first mindset.
• Upholds core values and builds team member and customer relationships.
• Completes all training as required.
• Performs other duties as assigned.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed