Loss Prevention Agent (Part-Time)

EOS•Myrtle Beach, SC

7d•Onsite

About The Position

As a Loss Prevention Agent, you would be responsible for ensuring the safety of guests and team members of the hotel and property. This role involves patrolling the interior and perimeter of the hotel and property to observe and identify potential safety risks and undesirable conditions. The agent will respond to emergency situations, promote safe work practices, and initiate preliminary investigations into incidents as needed, ensuring accuracy of documentation. Additionally, the role requires responding to guest inquiries and resolving issues in a timely and friendly manner.

Requirements

Must have 1-2 years of experience in a similar industry.
Thorough knowledge of the floor plans and layout of the building(s), function rooms, and working knowledge of the City and surrounding area.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger and collect accurate information.
Ability to listen effectively, speak, read and write English clearly to ascertain and document important information.
Ability to stand, walk and/or sit and continuously perform essential job functions for duration of shift.
Hearing and visual ability to observe and detect signs of emergency situations.
Perform tasks requiring bending, stooping, kneeling, and walking significant distances between and within buildings on the property.
Ability to follow written and or verbal instructions.
Ability to grasp, lift and/or carry or otherwise move goods weighing up to 50 lbs. sufficient manual dexterity in hands.
Ability to climb stairs and ladders at a rapid pace.
Ability to perform duties within extreme temperature ranges.

Nice To Haves

3-5 years preferred experience in a similar industry.

Responsibilities

Patrol the interior of and the perimeter of the hotel and the property to observe and identify potential safety risks, and undesirable conditions
Respond to emergency situations including, but not limited to, safety hazards, fires, medical emergencies and threats to life and/or property
Promote safe work practices
Initiates preliminary investigations into incidents, as needed
Writes reports and ensures accuracy of necessary documentation, as needed
Respond to guest inquiries and requests and resolve guest issues in a timely, friendly and efficient manner