Loss Prevention Agent, Big Island

Foodland Super Market • Hilo, HI

1d • Onsite

About The Position

Foodland Super Market, Ltd. is locally owned and operated and has been doing business in Hawai`i for over 75 years. Foodland is strongly committed to sharing our passion for extraordinary service, unmatched quality, and innovation, and delivering exceptional food and shopping experiences to inspire our community. We are looking for a dedicated Loss Prevention Agent to join our team! This position is responsible for protecting company assets in accordance with approved company procedures by detecting, detaining, and addressing shoplifting activity. The role includes monitoring store operations, identifying and investigating suspicious behavior, documenting incidents, and supporting efforts to reduce shrinkage. The Loss Prevention Agent also collaborates with law enforcement, participates in investigations and court proceedings, and helps maintain a safe and secure environment for customers and employees.

Requirements

• High school diploma or equivalent is required.
• A valid Driver's license and a clean Driver's abstract are required.
• Hawaii Guard Card Required.
• Able to work flexible shifts (day, nights, weekends, holidays)
• Must be willing to travel and have reliable transportation.
• Have excellent oral, written, interpersonal communication and basic computer skills.
• Must have ability to exercise good judgment.
• TB Clearance required
• Must comply with all company policies and requirements.

Nice To Haves

• Loss Prevention/Security experience preferred

Responsibilities

• Observes shoppers, detains and interviews individuals suspected of shoplifting in accordance with local laws
• Completes and provides all necessary paperwork essential in referring theft cases to the police for criminal prosecution
• Participates in court trials during the prosecution of shoplifting cases
• Creates and maintains records of apprehensions, interviews, witnesses, evidence, and dispositions of recovered merchandise
• Acts in the capacity of preventing merchandise theft and shrinkage reduction by monitoring store activities and ensuring employee compliance with company policies
• Provides surveillance of contractors, vendors, etc. performing store related services
• Maintains liaison with local police
• Maintains public order on store/company premises as necessary.
• Assists in internal investigations as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED