Loss Prevention Agent

Cracker Barrel•Lebanon, TN

13d•Onsite

About The Position

They say you are the company you keep - and at Cracker Barrel, we take that seriously. Whether you’re packing merchandise, loading trucks, or keeping things humming behind the scenes, you make the moments that matter most, both big and small. Here, the work means more because we take pride in doing it together. So join our team and find your place because here... we’re all in good company. Since 1969, Cracker Barrel has been a place to gather around delicious food, abundant servings, unexpected finds, and a warm welcome. Over time, it’s become even more - somewhere folks can reconnect and feel at home. With more than 70,000 team members nationwide, we take pride in our roots -- always serving up more than a meal.

Requirements

Competitive pay every week
Same day pay access
Health insurance eligibility on day 1 – Full and Part-time employees
Vacation time
Employee assistance program (EAP)
Growth and development opportunities begin Day 1 with our industry-leading PAR training program
401k plan with company matching contributions at 90 days
Employee Stock Purchase Program
Onboarding, training, and development to help you thrive
Recognition programs and employee events that bring us together
35% Discount on Cracker Barrel Food and Retail items
Exclusive Biscuit Perks like discounts on home, travel, cell phones, and more!

Responsibilities

Uphold a watchful and protective role while on property and in the front office
Monitor CCTV surveillance and access control systems to identify suspicious activity.
Conduct internal audits of inventory, shipments, receivers, and operational processes to identify shrinkage or loss risks (including ecommerce).
Perform routine security inspections across the facility (facilities), including perimeter checks, trailer inspections, and dock door audits.
Conduct internal/external investigations through the use of cameras, first-hand observations, alarm/keri system reports, confidential reports, shortage reports, etc.
Coordinates with the Director of Loss Prevention on the conduct of investigations.
Ensures the safety and security of DC personnel and property by engaging with unauthorized individuals and escorting them off the premises when necessary, overseeing the guards manning truck and employee/visitor entrances, ensuring Employee ID badges (policy), supporting with emergency drills/situations and workplace violence issues.
Be able to perform the day-to-day activities of the DC Satellite office to include verification of truck seals and trailer audits.
Provide training to DC leadership on emergency response plans, audit results, and other topics deemed essential by Director of Loss Prevention.
Document completed work and incidents of workplace violence, theft, etc. thoroughly in LP Case Management system.
Partner and work with Home Office and Field Loss Prevention to provide support to field operations, by completing various assignments, such as keys.