Loss Mitigation Lead - State National
About The Position
This role is for a Loss Mitigation Lead at Markel Group, a Fortune 500 company. The position involves supporting management and staff with insurance coverage questions, acting as a first-level escalation for calls or complaints, monitoring daily claim workloads, and recommending process improvements for efficient and effective claims processing. The role also includes responsibility for special projects and examining, analyzing, and determining company liability for casualty or property loss or damages. The successful candidate will calculate payments and approve claims within their delegated authority limit.
Requirements
- High School Diploma or equivalent required
- Adjuster License required
- 0-3 years of claims adjusting experience required
- US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.
Responsibilities
- Manage the acquisition, verification, and processing of vehicle titles for total loss claims.
- Coordinate with lienholders, DMVs, and internal departments to ensure proper title transfer and release.
- Review title documents for accuracy and completeness, ensuring compliance with state and company regulations.
- Maintain accurate records of title status and documentation in the claims management system.
- Assist in identifying and pursuing recovery opportunities including salvage and subrogation.
- Collaborate with adjusters, legal teams, and external vendors to support recovery efforts.
- Monitor and follow up on outstanding balances, title issues, and lien releases.
- Serve as a point of contact for customers, accounts and vendors regarding title and recovery-related inquiries.
- Provide timely updates and resolve issues related to title processing and loss mitigation.
- Ensure all title and recovery activities comply with state laws, company policies, and industry standards.
- Maintain organized and up-to-date documentation for audits and internal reviews.
- Data tracking and weekly reporting on inventory, reconciliation, operational obstacles and resolutions.
- Assist with other duties assigned.
Benefits
- Multiple health, dental and vision insurance plan options
- Optional life, disability, and AD&D insurance
- 401(k) with employer match contributions
- Employee Stock Purchase Plan
- PTO
- Corporate holidays
- Floating holidays
- Parental leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
