Loss Mitigation Fulfillment Project Manager

Newrez•Houston, TX

1d•Onsite

About The Position

The Loss Mitigation Fulfillment Project Manager oversees the day-to-day tasks and performance of designated Fulfillment activities and takes responsibility for producing high volume and high-quality work while adhering to investor, client, company, and regulatory guidelines. The position focuses on identifying and managing the key factors that drive performance within the department with a strong focus on reporting, compliance, and quality processing.

Requirements

High School Diploma or equivalent, required.
2-4 years project management experience.
5+ years of Loss Mitigation/Default Servicing experience.
Strong Microsoft Office skills required.
Understanding of mortgage servicing.
Demonstrated strong skill set for organization and attention to detail.
Self-Motivated.
Ability to work independently with minimal supervision.
Strong analytical, problem solving and mathematical skills to be used in evaluation and interpretation of complex information.
Understanding of mortgage lending and servicing, particularly late-stage collections, and loan modifications.
Strong follow-up skills, as well as the ability to meet strict deadlines.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Nice To Haves

Bachelor’s degree, preferred.
Collections, Foreclosure, Bankruptcy and/or REO experience preferred.

Responsibilities

Oversee the day-to-day tasks and performance of designated Fulfillment responsibilities.
Maintain responsibility for the Fulfillment Compliance Inbox.
Maintain and update process and procedure documentation for the Fulfillment Department.
Act as a liaison with other departments to foster efficiency, process improvement and high-quality output.
Ensure compliance with all Investor guidelines and quality controls are in place to protect Shellpoint and its clients.
Ensure department policies and procedures are maintained and timely updates are submitted.
Continually review and refine processes to ensure efficiency and accuracy.
Partner with Compliance to monitor change in trends, regulations and outliers that impact portfolio performance, focusing on identification of improvement opportunities.
Hold weekly performance update meetings with Senior Management.
Undertake special projects related to departmental activities and perform other duties as assigned.
Ability to effectively and accurately convey information to others.
Performs related duties as assigned by management.