About The Position

Starr is a global leader in commercial insurance with over a century of expertise. This role oversees overall loss control service direction, coordination, and evaluation of new business and dedicated accounts in their respective regional office. You will help ensure quality accounts are added to the portfolio, assess service needs, monitor loss development, and deploy resources to maintain profitability and retention. You will act as an underwriting and customer technical resource, particularly for casualty lines of coverage including products liability.

Requirements

  • At least 5+ years of risk assessment, commercial insurance operations, or private industry risk management role.
  • Thorough knowledge of commercial insurance coverages and underwriting process.
  • Effective interpersonal, writing, and communication skills.
  • Demonstrated ability to identify and set priorities and meet deadlines.
  • Demonstrated success in team building, multi-tasking, problem solving, and conflict resolution.
  • Excellent coaching and mentoring skills.
  • Ability to work directly with underwriters, brokers, and insureds.
  • Excellent planning and negotiating skills.
  • Advanced proficiency in computer applications and software.
  • Ability to travel throughout assigned territory.

Nice To Haves

  • Deep understanding of Product Liability exposures, controls and experience.
  • Account management experience.
  • Advanced degree or professional certification (CPCU, AU, ARM, CRM, CFPS, CSP, CIH, CPE, etc.).

Responsibilities

  • Oversee overall loss control service direction, coordination, and evaluation of new business and dedicated accounts.
  • Ensure quality accounts are added to the portfolio and assess individual account service needs.
  • Monitor loss development on the book of business.
  • Deploy loss control resources to maintain profitability and retention of key accounts.
  • Coordinate and oversee service account internal and vendor loss control activities.
  • Provide feedback and coaching to maximize performance.
  • Align internal and/or specialist service providers based on technical skill sets.
  • Perform account coordination, direct work, quality assurance, problem solving, and solutions management.
  • Act as an underwriting and customer technical resource for key industries and casualty lines of coverage.
  • Assist in pre-sale meetings with large, high-profile accounts.

Benefits

  • First class training and development opportunities
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