Loss Control Healthcare Consultant

Lockton•Kansas City, MO

About The Position

The Loss Control Healthcare Consultant works on behalf of Lockton clients to advise on business exposures that affect the total cost of risk. The role partners with clients to improve operations and financial results through a risk control practice supported by industry experts and risk specialists. It uses quantitative data analytics and qualitative information to help clients reduce operational risks, protect human capital, and lower their total cost of risk. The consultant brings healthcare-specific risk control expertise across auto, general liability, property, and workers’ compensation exposures. The role also supports violence and security risk assessments, accreditation-related loss control, safe patient and resident mobility, OSHA compliance, safety program development, and training. The consultant works with clients, producers, internal teams, and carrier partners to identify hazards, interpret claims and loss trends, recommend corrective actions, and support implementation of risk programs.

Requirements

  • Typically requires 3+ years of experience in loss control.
  • Healthcare experience managing or advising clients, employers, or teams on auto, general liability, property, and workers’ compensation exposures, including implementing risk control plans that reduced total cost of risk.
  • Experience conducting violence and security risk assessments in healthcare settings and developing risk mitigation plans and training.
  • Experience with The Joint Commission (TJC), the Commission on Accreditation of Rehabilitation Facilities (CARF), or similar organizations, and understanding how their expectations intersect with loss control.
  • Experience with safe patient or resident mobility to support injury prevention for healthcare workers and patients or residents.
  • Data analytics experience, including use of Excel spreadsheets.
  • Superior communication skills.
  • Ability to travel at least 50% of the time by car and air.
  • Ability to work on a computer for prolonged periods.
  • Ability to work outside normal business hours as needed.
  • Legally able to work in the United States.

Nice To Haves

  • Knowledge of Occupational Safety and Health Administration regulations.
  • Understanding of industry trends and governmental regulations.
  • Experience in property, fleet safety, or workers’ compensation fields.

Responsibilities

  • Partner with clients to review business exposures that affect total cost of risk.
  • Consult with clients and provide guidance and support to reduce identified risks.
  • Assist in developing plans and materials needed to implement risk programs successfully.
  • Develop and provide training on critical safety measures and guidelines.
  • Use qualitative and quantitative data to help clients lower risks and costs.
  • Analyze complex client accounts, including claims, loss trends, and other technical information, and monitor loss history trends as needed.
  • Provide clients and prospects with loss prevention and risk analysis intended to improve loss ratios and premium levels.
  • Recommend remedies for hazardous conditions, practices, or potential losses, ensuring relevant circumstances comply with applicable codes and standards.
  • Survey client and prospect locations, equipment, operations, and safety practices; communicate findings and potential hazards and underwriting risks to internal teams and clients.
  • Communicate and distribute safety, hazard-prevention, and loss-control information to clients.
  • Assist producers in identifying and retaining business by creating and presenting healthcare-specific loss control services.
  • Evaluate healthcare client exposures involving auto, general liability, property, and workers’ compensation insurance programs; establish carrier-partner relationships and oversee recommendations.
  • Support compliance with healthcare safety regulations and stay current on relevant laws, regulations, and industry-specific loss control issues.
  • Support clients with OSHA 300 log management and healthcare-specific written safety programs and training.
  • Adapt to clients’ levels of risk-control sophistication and appetite, and educate or coach client contacts on loss-control regulations and best practices as needed.
  • Perform other responsibilities and duties as needed.
  • Attend company, department, and team meetings as required, including industry training sessions.
  • Protect the confidentiality of client and company information and comply with company policies and procedures.
  • Organize work and manage time efficiently to meet deadlines.
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