Loss Control Consultant

Gallagher•Lake Mary, FL

1d•Hybrid

About The Position

Under the direction of the Risk Services Manager, the Risk Services Consultant will be responsible for risk control assessment, evaluation, consulting, and technical support for prospective, new and renewal business. In this highly visible role, the Risk Services Consultant works closely with FIA members to help them understand their risk exposures and how to implement mitigation strategies that best serve them and their stakeholders. Leveraging their analytical skills and research abilities, the Risk Services Consultant works to develop an in-depth understanding of the unique and emerging risks faced by both the trust and its membership and communicates findings and associated solutions effectively. The Risk Services Consultant will work closely with the rest of the program administration team (Underwriting and Claims), along with our agency partners, building cross functional relationships while assisting with planning, strategy development, operational efficiency, and the deployment of risk services that support continued member satisfaction.

Requirements

Minimum secondary education required
3-5 years related experience
Must have a valid driver’s license and maintain an acceptable driving record
Ability and willingness to travel (up to 50%)
Flexibility for occasional overnight stays (<25%)

Nice To Haves

Professional designations are a plus (ARM, AINS, OHST, ALCM, ASP, CSP, CPCU)
Strong knowledge of State and Federal OSHA requirements is desirable.
Excellent oral and written communication, presentation, and marketing skills.
Strong collaboration skills and commitment to continuous improvement.
Excellent critical thinking and problem-solving skills
Able to adapt to changing and competing priorities demonstrating resilience and flexibility.

Responsibilities

Deliver high quality, solution-focused Loss Control services and reports based on on-site assessments and dynamic engagement with members. This includes detailed observation, analysis, and in-the-moment consultative collaboration.
Establish strong relationships with members, actively listening to their needs and concerns to create customized risk improvement plans that align with their goals and operational realities.
Ensure accuracy and thoroughness in communication as members may rely on your insights to inform their policies and decisions.
Respond to specialized member inquiries by synthesizing operational context, claims data, and regulatory guidelines into tailored, written guidance.
Embrace a learning mindset, actively seeking out new information, industry trends, and member feedback to continuously refine and enhance our risk management services, driving satisfaction and retention.
Analyze and evaluate member’s loss experience and exposures to identify candidates that may need additional loss control support.
Develop and present informative and engaging in person and virtual safety / loss control training sessions for internal and external customers.
Create and maintain technical resources and tools to support member risk management.
Maintain awareness of federal, state, and local safety regulations and appropriate industry standards.
Efficiently manage multiple priorities, including scheduling appointments, research, report writing, team communication, client communication, problem-solving, and analysis.
May perform additional duties as assigned.