Longo Lexus Booker Cashier

Penske Motor Group • El Monte, CA

1d • Onsite

About The Position

Our Longo Lexus Booker Cashier are responsible for prompt and accurate processing of customer pay, internal and external repair orders and determining technicians flagging rate. We are looking for a dedicated individual who shares our passion for delivering exceptional guest service. Come join our team! The Lexus Booker Cashier Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00. Longo Lexus is a proud member of the Penske Motor Group family of automotive dealerships. We take a different approach than others in the industry. We provide the best possible guest experience for the tens of thousands that we serve annually, whether they are purchasing a new vehicle, a pre-owned vehicle or having their vehicle serviced by one of our expert Technicians. Adapting to the ever-changing needs of our guests and providing superior guest service is why Longo Lexus is the #1 Lexus Retailer in the Western Unites States since 1990 and has consistently won the prestigious Elite of Lexus Dealer Award since its inception in 1992. We are looking for the best and brightest to join our team! Are you eager, well-rounded, and ambitious? Do you value exceptional guest service? Are you ready for the new adventure in your career? Then apply with us today! We firmly believe in transparency with everything we do and we believe in being a TEAM, probably the top reasons that our average Team Member has been with Longo for more than 9 years.

Requirements

• A high school diploma or equivalent
• A minimum of one (1) year dealership service administration experience desried.
• Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records; dealership warranty and administrative policies and procedures; mathematical principles (adding, subtracting, dividing, multiplying, and percentages) and application.
• Ability to coordinate activities with other employees; read and comprehend instructions and information in the English language; work well with the public.
• Must have a valid driver’s license and have and maintain an acceptable, safe driving record.

Responsibilities

• Processes internal and external claims with labor operations and all necessary information required by the manufacturer in a timely manner to obtain best return for the dealership.
• Reviews repair orders written for proper completion, accuracy, and legibility according to the applicable policies and procedure manuals.
• Returns improperly completed repair orders to the person originating the document for correction and/or completion, as necessary.
• Determines and enters the applicable labor operation codes, failure codes, parts stamps and/or other administrative data required and enter them on the repair orders.
• Interprets and translated technician’s comments into damage codes/operation codes.
• Ensures all correct parts have been charged and if necessary re-priced.
• Locates damage codes for Warranty repairs.
• Flaggs the appropriate technicians for the hours earned on the operations they performed according to manufacturer policies and procedures.
• Supports the Billing clerk with customer pay internal and external repair orders.
• Works alongside the Warranty Administrator to check repair orders against the vehicle’s service history to avoid making duplicate claims and technician receiving double payment.
• Stays a breast on product changes, new products and warranties.
• Assist the Service Department, as needed.
• Performs other specific administrative functions as directed by management.
• Maintains high ethical standards in all actions.
• Maintains a professional appearance at all times.

Benefits

• Weekly Pay - get paid every Friday.
• 401k with a generous Company match
• Vacation (accruals earned on Full Time or Part Time status)
• Vision, dental, and medical care benefits available to any team full time team member
• Team member Referral Bonus Program
• Tuition reimbursement
• Discounts with Corporate Partners like GE, Dell, Oakley, Yeti, Ray Ban, and many more….
• Development and growth opportunities
• Free Employee Parking
• On-site gym, free of charge to team members

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED