Lomas Team Member FT
About The Position
This Full Time Lomas Team Member position in Albuquerque, NM, is accountable for key performance indicators related to excellence, hard work, stewardship, difference, and community, specifically ensuring 100% of vehicles are prepped and loaded safely and 100% of daily operational tasks are completed. The role involves a wide range of duties including guest interaction, vehicle preparation and loading, equipment operation and maintenance, facility cleaning, and training new team members. The team member is expected to be knowledgeable about property safety, car wash equipment, wash packages, and membership management, and to adhere to all company policies and safety standards.
Requirements
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning
Responsibilities
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Greet guest as they approach the car wash tunnel
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Perform safety inspection of vehicles before wash
- Make key adjustments to car wash equipment
- Knowledgeable on E-Stop Locations
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Engage with each guest using the 4 Steps of Service
- Knowledgeable on 3 Single Wash packages
- Informs all retail guests about Memberships
- Able to present our Difference
- Train new Team Members on approved training modules
- Aid in member visit success rate. License Plate Recognition//RFID sticker reads
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
- Landscaping, weed control and lot maintenance
- Any other duties directed by leadership
Benefits
- This position is eligible for cash and digital tips
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
