Loveland - Team Member FT
About The Position
This full-time Team Member position in Loveland, CO, is accountable for key performance indicators (KPIs) related to vehicle preparation, safe loading, and completion of daily operational tasks. The role involves direct interaction with guests, guiding vehicles through the car wash tunnel, performing safety inspections, operating and adjusting car wash equipment, and effectively handling tunnel incidents. Responsibilities also include providing vacuum services, promoting membership packages, training new team members, and maintaining a clean and organized car wash facility. The position requires adherence to all company policies, safety standards, and a willingness to work in various weather conditions.
Requirements
- Able to lift up to 50 lbs.
- Able to be on your feet 100% of the day and outside
- Willing to work in all weather conditions (cold, hot, wet, rain, snow)
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Knowledgeable on E-Stop Locations
- Knowledgeable on 3 Single Wash packages
- Knowledgeable on membership management
- Fluent in the LEAP Conflict Resolution process
Responsibilities
- Knowledgeable on property safety and layouts
- Knowledgeable of what not to wash
- Knowledgeable of tunnel equipment
- Greet guest as they approach the car wash tunnel
- Safely guide and load each vehicle per size
- Use bug prep gun to properly prepare vehicles for wash process
- Remove mud in wheel wells when appropriate
- Perform safety inspection of vehicles before wash
- Make key adjustments to car wash equipment
- Knowledgeable on E-Stop Locations
- Handle tunnel incidents effectively and safely
- Responsible for vacuum service process
- Participate in the nightly close down checklist
- Engage with each guest using the 4 Steps of Service
- Knowledgeable on 3 Single Wash packages
- Informs all retail guests about Memberships
- Able to present our Difference
- Train new Team Members on approved training modules
- Aid in member visit success rate. License Plate Recognition//RFID sticker reads
- Communicates key vehicle information and equipment retracts to crew
- Vacuum area observance for guest satisfaction
- Knowledgeable on membership management
- Is fluent in the LEAP Conflict Resolution process
- Complete daily shift report to document shift performance
- Maintains clean, organized car wash facility
- Learn how to safely open and close the car wash with leadership
- Safely use ladders and engage e-stop while cleaning
- Learn backroom safety and equipment knowledge
- Adhere to all company policies, procedures, safety standards and codes of conduct
- Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
- Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
- Willing to work in all weather conditions (cold,hot,wet,rain,snow)
- Attend all mandatory training sessions
- Attend all mandatory team meetings and cleaning.
- Landscaping, weed control and lot maintenance
- Any other duties directed by leadership
Benefits
- cash and digital tips
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
