Coralville Team Member FT

CHAMPION XPRESS CAR WASHCoralville, IA
Onsite

About The Position

This full-time Team Member position in Coralville, IA, is responsible for ensuring 100% of vehicles are prepped and loaded safely and that all daily operational tasks are completed. Key responsibilities include greeting guests, safely guiding and loading vehicles, performing bug prep and safety inspections, making equipment adjustments, handling tunnel incidents, managing vacuum services, participating in nightly close-down, engaging with guests, informing about memberships, training new team members, aiding in member visit success, communicating vehicle information, observing vacuum areas for satisfaction, managing memberships, resolving conflicts, completing daily shift reports, and maintaining a clean and organized car wash facility. The role also involves learning opening/closing procedures with leadership, safely using ladders, understanding backroom safety, adhering to company policies and safety standards, and assisting with facility cleaning. The position requires working outdoors in all weather conditions and involves physical demands such as lifting up to 50 lbs and being on your feet all day.

Requirements

  • Able to lift up to 50 lbs.
  • On your feet 100% of the day and outside
  • Willing to work in all weather conditions (cold,hot,wet,rain,snow)
  • Attend all mandatory training sessions
  • Attend all mandatory team meetings and cleaning

Responsibilities

  • Knowledgeable on property safety and layouts
  • Knowledgeable of what not to wash
  • Knowledgeable of tunnel equipment
  • Greet guest as they approach the car wash tunnel
  • Safely guide and load each vehicle per size
  • Use bug prep gun to properly prepare vehicles for wash process
  • Remove mud in wheel wells when appropriate
  • Perform safety inspection of vehicles before wash
  • Make key adjustments to car wash equipment
  • Knowledgeable on E-Stop Locations
  • Handle tunnel incidents effectively and safely
  • Responsible for vacuum service process
  • Participate in the nightly close down checklist
  • Engage with each guest using the 4 Steps of Service
  • Knowledgeable on 3 Single Wash packages
  • Informs all retail guests about Memberships
  • Able to present our Difference
  • Train new Team Members on approved training modules
  • Aid in member visit success rate. License Plate Recognition//RFID sticker reads
  • Communicates key vehicle information and equipment retracts to crew
  • Vacuum area observance for guest satisfaction
  • Knowledgeable on membership management
  • Is fluent in the LEAP Conflict Resolution process
  • Complete daily shift report to document shift performance
  • Maintains clean, organized car wash facility
  • Learn how to safely open and close the car wash with leadership
  • Safely use ladders and engage e-stop while cleaning
  • Learn backroom safety and equipment knowledge
  • Adhere to all company policies, procedures, safety standards and codes of conduct
  • Follow Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals
  • Assist in cleaning the facility which includes the equipment, walls, trench, vacuums, trashcans, and lot
  • Willing to work in all weather conditions (cold,hot,wet,rain,snow)
  • Able to lift up to 50 lbs.
  • On your feet 100% of the day and outside
  • Attend all mandatory training sessions
  • Attend all mandatory team meetings and cleaning

Benefits

  • cash and digital tips
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