Logistics, Tax, & Customs Business Architect - Components Transformation

Cisco•San Jose, CA

38d•Remote

About The Position

The application window is expected to close on: 09/29/2026. Meet the Team: Cisco Component Supply Chain plays a critical role delivering profitable growth and strategic outcomes for Cisco’s customers, shareholders, and business units. Our highly engaged organization excels in a fast-paced environment, continually transforming the way we work to be one step ahead of the ever-changing world around us. Component Central Operations (CCO) enables the Components Business to achieve world-class Silicon & Optical operations by leading end-to-end process improvements and digital transformation, using portfolio management, data & security, and architecture expertise. We drive execution to achieve business outcomes enabling Components Operations to increase revenue, margin, & deliver world class products in a cost effective and efficient manner. How We Impact The Business: Leverage innovative technology to deliver best-in-class supply chain solutions. Increase data transparency and granularity to deliver data driven insights to enable fit for purpose solutions. Deliver customer value proposition through industry leading supply chain strategies and portfolio management. Lead business process excellence initiatives to drive out waste and build lean operations. Your Impact: We are seeking a strategic Business Architect to lead the design and optimization of our global supply chain and logistics operations. This role will bridge the gap between technical project requirements and operational execution, driving system and process improvements across logistics, tax, customs, and compliance to ensure seamless multi-functional collaboration and operational excellence.

Requirements

7–10 years of experience in Program Management, Supply Chain Operations, or a related field within a global technology or manufacturing environment.
Experience in Semiconductor industry his highly preferred
5+ years of experience working with Logistics, Tax, and Customs regulations and processes.
Familiarity with Global Trade Management (GTM)
Experience translating complex business needs into precise technical requirements (BRDs) and actionable operational procedures (SOPs).

Nice To Haves

Strong data analysis capabilities with a proven track record of identifying trends, fixing bottlenecks, and making data-backed recommendations.
Demonstrated ability to manage multiple concurrent workstreams in a fast-paced environment, with a rigorous focus on deadlines, quality standards, and stakeholder alignment.
Hands on experience enabling supply chain network nodes, VMI, and trade compliance capabilities in an ERP application.
Oracle Fusion experience is preferred.

Responsibilities

Collaborate with business partners to identify long-term opportunities for automation and digital transformation, transitioning from reactive troubleshooting to proactive, scalable architectural solutions.
Lead multi-functional programs to design and deploy scalable, integrated systems that improve performance, data accuracy, and alignment with overarching strategic goals.
Partner with leadership and business stakeholders to manage the intake process for Component Business Model (CBM) projects, ensuring strict alignment with multiple strategic roadmaps.
Author comprehensive Business Requirement Documents (BRDs) that clearly define project scope and technical specifications.
Develop and maintain standardized Work Instructions and Standard Operating Procedures (SOPs) to ensure operational consistency.
Oversee User Acceptance Testing (UAT) for critical projects, ensuring rigorous validation across Logistics, Tax, Customs, and Global Trade Management (GTM/GTMD) systems to maintain data integrity.
Serve as the main point of contact for resolving complex operational issues related to logistics, tax, and customs, performing root-cause analysis to implement sustainable, long-term solutions.
Partner with Cisco Global Logistics & Trade Compliance teams to evaluate shipping methods and carrier performance, driving initiatives that enhance efficiency, reduce costs, and elevate service levels.
Synthesize complex operational data into high-impact presentations for executive leadership, providing clear visibility into project health, process maturity, and strategic performance metrics.
Work with business leaders and our Data & Analytics team to build and deploy an AI capabilities to accelerate analysis, decision making, and automate tasks.

Benefits

medical, dental and vision insurance
a 401(k) plan with a Cisco matching contribution
paid parental leave
short and long-term disability coverage
basic life insurance
grants of Cisco restricted stock units
10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
1 paid day off for employee’s birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
Exempt employees participate in Cisco’s flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
Additional paid time away may be requested to deal with critical or emergency issues for family members
Optional 10 paid days per full calendar year to volunteer
Employees are also eligible to earn annual bonuses subject to Cisco’s policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary