Logistics Systems Optimization Functional Specialist

Valero • San Antonio, TX

19d • Onsite

About The Position

The Logistics Systems Optimization Functional Specialist serves as the primary business-facing resource for Logistics Systems Optimization applications. The specialist partners with business stakeholders to support system utilization, analyze business processes, facilitate training, coordinate change management activities, and improve user adoption. The role exercises independent judgment in evaluating business needs, recommending process improvements, and supporting solution delivery.

The position provides advanced functional support and serves as a liaison among business users, technical teams, vendors, and other stakeholders. It leads requirements gathering, user acceptance testing, training, documentation, and organizational readiness activities, and contributes to project initiatives by representing business stakeholder interests. The position is salaried exempt and is not eligible for overtime pay. On-site, in-person work is required.

Requirements

• Bachelor’s degree or higher, or foreign equivalent degree, in Computer Science, Supply Chain Management, Information Technology, Business Management, Engineering, or a related field.
• At least 2 years of experience in logistics industry or related project management knowledge.
• Ability and willingness to work on-site and in person.

Responsibilities

• Serve as the primary liaison between business users, technical teams, vendors, and other stakeholders regarding system functionality and user support needs.
• Provide advanced functional support for Logistics Systems Optimization applications, including issue analysis, resolution, and escalation coordination.
• Lead requirements gathering and document business, functional, and operational requirements for system enhancements and projects.
• Evaluate business processes and recommend solutions to improve operational effectiveness, user experience, and system utilization.
• Develop and maintain user documentation, process guides, training materials, and communication resources.
• Design, coordinate, and deliver training programs to support user proficiency, adoption, and ongoing system effectiveness.
• Lead user acceptance testing activities and validate system functionality against business requirements and expected outcomes.
• Coordinate change management and organizational readiness activities for new system implementations and enhancements.
• Monitor system usage trends and stakeholder feedback to identify opportunities for process improvement and increased adoption.
• Participate in project initiatives as a functional lead or contributor, representing business stakeholder interests and supporting solution delivery.

Benefits

• Competitive pay and annual bonus program.
• 100% match on 401(k) contributions up to 7%, with immediate vesting.
• Company-sponsored pension plan.
• Comprehensive healthcare and wellness program.
• Customizable benefits package, subject to employee eligibility and work location.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level