Logistics Support Specialist, Free Trade Zone

Western Digital • San Jose, CA

6d • Onsite

About The Position

WD is building the infrastructure behind the AI-driven data economy. As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in. We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide. This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today. We’re looking for people who want to build, solve, and operate at that level. Join us and let’s shape the future of data. The Logistics Support Specialist is responsible for executing a wide range of logistics, warehousing, supply chain, and Foreign‑Trade Zone (FTZ) support activities to ensure efficient, compliant, and well‑coordinated operations. This role handles receiving and processing materials, managing inventory, preparing domestic and international shipments, and maintaining an organized warehouse environment while adhering to all safety and regulatory standards. The specialist also supports import/export operations, trade compliance, and FTZ program requirements, including documentation preparation, regulatory adherence, coordination with carriers and customs brokers, and maintaining accurate records. The role utilizes SAP, ERP systems, Oracle, and Microsoft Office applications to track inventory, process transactions, generate reports, and communicate with suppliers and internal teams.

Requirements

• Minimum age of 18+ with a high school diploma or equivalent.
• Strong computer proficiency with inventory and supply chain management systems.
• Working knowledge of SAP and ERP platforms.
• Experience preparing shipping documents and supporting import/export processes.
• Experience and knowledge in working in a secure FTZ area.
• Ability to regularly lift and move objects weighing 10–35 lbs.
• Ability to occasionally lift and move objects exceeding 100 lbs.
• Frequent standing, walking, bending, stooping, kneeling, and crouching.
• Required to always wear approved safety shoes and required PPE.
• Must obtain forklift certification (training provided)
• Experience with Microsoft Excel, PowerPoint, Word, OneDrive, and Outlook.

Nice To Haves

• Experience in logistics, warehousing, supply chain, or material handling.
• Experience with Oracle ERP systems.
• Knowledge of U.S. trade regulations (CBP, EAR, ITAR) and global shipping requirements.
• Experience in CTPAT and Bonded Warehouses Management.

Responsibilities

• Assist with shipping and receiving activities, including unloading trucks and verifying incoming materials.
• Retrieve materials, pick orders, and accurately pack items for domestic and international shipment.
• Prepare parcels, create shipping labels, and stage orders in designated delivery areas.
• Organize materials by sorting and placing items on racks, shelves, or bins.
• Conduct cycle counts and full physical inventories; reconcile discrepancies and report variances.
• Maintain a clean, safe, and well-organized warehouse and work environment.
• Collaborate with supervisors and team members to coordinate workflow and prioritize tasks.
• Comply with all company safety policies, operational procedures, and quality standards.
• Prepare, review, and maintain import/export documentation such as commercial invoices, packing lists, bills of lading, and certificates of origin.
• Coordinate with freight forwarders, customs brokers, and transportation providers to ensure timely and compliant shipments.
• Support adherence to trade compliance regulations, including U.S. Customs (CBP), EAR, ITAR, and international shipping requirements.
• Track shipments and provide status updates to internal departments and external partners.
• Maintain accurate records for audits and compliance reporting.
• Assist in resolving customs delays, documentation discrepancies, or shipment issues.
• Involvement in import/export operations, trade compliance, and Temporary Importation under Bond (TIB) activities.
• Support the establishment, rollout, and long‑term sustainment of FTZ project.
• Maintain continuous compliance with FTZ guidelines, including reporting, recordkeeping, and audit readiness.
• Manage inventory systems and reconcile physical locations for FTZ‑controlled materials.
• Prepare and submit FTZ‑required reports accurately and on time.
• Perform inventory and supply chain transactions using SAP, ERP systems, and Oracle.
• Process purchase requests, payment submissions, and materials transactions.
• Utilize Microsoft Office products to generate reports, track data, and communicate operational updates.
• Help maintain accurate inventory levels by monitoring stock movements and reporting shortages, overages, and variances.

Benefits

• paid vacation time
• paid sick leave
• medical/dental/vision insurance
• life, accident and disability insurance
• tax-advantaged flexible spending and health savings accounts
• employee assistance program
• other voluntary benefit programs such as supplemental life and AD&D, legal plan, pet insurance, critical illness, accident and hospital indemnity
• tuition reimbursement
• transit
• the Applause Program
• employee stock purchase plan
• the WD Savings 401(k) Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED