Fractional Logistics & Supply Chain Lead (US & EU)

Pickle

1d•Remote

About The Position

Our client is looking for a highly experienced Logistics & Supply Chain Lead to take ownership of end-to-end logistics, retail operations, and inventory flow across US and EU markets for a growing consumer business. This is a hands-on, high-impact role focused on stabilising and optimising existing operations, reducing costs, and building scalable systems. The position will evolve from an initial deep operational dive into a lighter, strategic oversight role.

Requirements

6–10 years’ experience in operations, supply chain, or logistics
Experience in both direct-to-consumer (DTC) and wholesale/retail environments
Hands-on experience working with major retailers (EDI, compliance, chargebacks)
Strong familiarity with 3PL warehouse management and freight logistics
Strong cost control mindset with the ability to identify inefficiencies quickly
Deep understanding of shipping, packaging, and carrier pricing
Confident managing external partners and challenging where needed
Experience with multi-region inventory planning
Comfortable operating in imperfect or evolving systems
Experience with EDI/ADI systems and retailer workflows
Marketplace coordination (e.g. Amazon or similar platforms)
Understanding of e-commerce platforms (e.g. Shopify) and dropship models
Experience handling chargebacks and retailer disputes
Independent and decisive
Structured and process-driven
Comfortable with ambiguity and building from incomplete systems
Focused on solving problems and driving improvement (not maintaining status quo)
You need to have your own home office set up

Responsibilities

Warehouse & Logistics Management (US + EU)
Own relationships with third-party logistics (3PL) partners across the US and EU
Audit and approve warehouse invoices, identifying discrepancies and overbilling
Improve billing structures and enforce commercial terms
Optimise shipping costs, packaging, and carrier selection
Monitor inventory movement and reduce inefficiencies in stock flow
Negotiate improved rates with logistics and freight partners
Oversee international shipping and distribution setup
Retail Operations (Primary: Major US Retailer)
Own end-to-end retail operations via EDI/ADI systems
Ensure accurate order processing, invoicing, and payment reconciliation
Monitor, manage, and resolve chargebacks and compliance issues
Track and reconcile retailer payments and cash flow discrepancies
Maintain retailer relationships and operational cadence (e.g. weekly check-ins)
Ensure adherence to retailer-specific operational requirements
Marketplace & Channel Coordination
Coordinate with marketplace partners and agencies (e.g. Amazon) on inventory and replenishment
Align stock levels with demand forecasts
Support wholesale and dropship order flows
Identify opportunities to improve operational efficiency and sales support
Inventory Planning & International Freight
Partner with finance to forecast inventory requirements
Plan purchasing and replenishment based on demand and lead times
Manage inbound and outbound freight logistics
Oversee shipping documentation and customs processes
Source cost-effective freight solutions
E-commerce & Dropship Oversight
Oversee existing dropship workflows and identify inefficiencies
Support operational consistency across direct-to-consumer channels
Recommend automation and system improvements where appropriate
Process Optimisation & Cost Reduction
Identify inefficiencies across all operational areas
Implement systems, SOPs, and controls to improve performance
Drive measurable cost savings across logistics and operations
Stabilise fragmented or inconsistent workflows
Team Transition & Handover
Document processes and build operational playbooks
Support hiring or development of a junior operations resource
Transition day-to-day execution once systems are stabilised