Logistics Supervisor

Screen Innovations•Austin, TX

4d•Onsite

About The Position

The Logistics Supervisor is a senior operational role that serves as the day-to-day supervisor and subject matter expert for Screen Innovations’ logistics and warehouse teams, supporting manufacturing operations that produce multiple audio-visual (AV) product lines including projector screens and window shades. Functioning as a working supervisor, the Logistics Supervisor is the primary operational resource on the floor for both Logistics Coordinators and Warehouse Associates — helping coordinate daily workflow, supporting execution of operational priorities, ensuring work is completed accurately and efficiently, reinforcing established procedures and safety requirements, and serving as the first point of contact for day-to-day operational questions and issues. This role bridges frontline operations and department leadership. The Logistics Supervisor remains actively engaged in daily logistics and warehouse activities while providing leadership through expertise, coordination, communication, and accountability. The position reports directly to the Director of Logistics & Warehousing.

Requirements

Minimum of 5 years of logistics experience, including at least 2 years in a supervisory capacity.
Experience with international shipping, customs documentation, or freight-forwarding processes.
Demonstrated experience coordinating operational activities in a warehouse or logistics environment.
Experience using warehouse management systems (WMS), ERP systems, shipping software, or related logistics technologies.
Demonstrated ability to lead, train, and develop team members.
Strong organizational and communication skills.
Ability to prioritize competing operational demands in a fast-paced environment.
Ability to work on-site in a manufacturing and warehouse environment throughout the full shift, including standing and being on your feet for extended periods consistent with warehouse and manufacturing industry standards.
Ability to move throughout the warehouse and production floor as required by daily operational and coordination activities.
Ability to lift and handle materials as needed within the warehouse environment, including lifting up to 50 lbs regularly.
Ability to perform the physical demands of warehouse work, such as loading and unloading trailers, containers, and delivery vehicles, and repetitive bending, reaching, lifting, and moving goods.

Nice To Haves

Experience supporting cross-functional logistics and warehouse teams.
Forklift certification or the ability to obtain certification (the company can provide training for qualified candidates).
Experience participating in process improvement initiatives.
Prior experience working within a NetSuite ERP environment.

Responsibilities

Coordinate and support daily shipping, receiving, and fulfillment activities.
Ensure timely processing of customer orders and outbound shipments.
Support carrier scheduling and shipment coordination.
Coordinate and oversee international and export shipments, including required documentation and carrier coordination.
Monitor logistics workflows to ensure timely completion of operational tasks.
Assist in resolving shipment discrepancies, documentation issues, and operational challenges.
Maintain accurate logistics records and documentation.
Support Logistics and warehouse activities including order fulfillment, boxing, labeling, palletizing, staging, and shipment preparation.
Assist with loading and unloading trailers, containers, and delivery vehicles.
Coordinate material movement and storage activities.
Ensure warehouse work areas remain organized, safe, and operationally efficient.
Responsibilities extend to all product lines, including both screens and window shades.
Provide day-to-day guidance and support to Logistics Coordinators and Warehouse Associates.
Onboard and train new team members.
Assign and coordinate daily work assignments and operational priorities.
Provide coaching, training, feedback, and performance input to support team members’ development and effectiveness.
Ensure Logistics Coordinators reply promptly to all stakeholders.
Confirm that orders scheduled to ship on a given day are actioned on time.
Bring any work not handled within the expected timeframe to the Director’s attention promptly.
Reinforce compliance with standard operating procedures and safety requirements.
Serve as a resource for troubleshooting operational issues.
Provide timely, service-oriented responses to all who reach out to logistics, including internal stakeholders such as the sales department, ensuring the best possible service.
Promote teamwork, accountability, communication, and continuous improvement.
Support compliance with all company safety policies and procedures.
Reinforce safe material handling, loading, unloading, and warehouse practices.
Assist in maintaining operational quality standards.
Identify and communicate safety concerns, process gaps, and improvement opportunities.
Support audits, inspections, and operational compliance initiatives as required.
Identify workflow inefficiencies and recommend process improvements.
Support implementation of operational best practices.
Assist with continuous improvement initiatives and promote operational excellence across logistics and warehouse functions.