Logistics Supervisor

Open Hand Atlanta Inc•Atlanta, GA

1d•$0 - $60,000•Onsite

About The Position

The Logistics Supervisor is responsible for the successful logistics management of staff and product (finished goods) to ensure all internal and external customers receive their orders as intended. This role ensures compliance with all food safety, human safety, SOPs, and policies. The supervisor will direct and motivate Picking and Delivery team members to perform in the highest quality, most productive, cost-conscious, and safe manner. The Logistics Supervisor is responsible for the day-to-day management of unit costs, waste, process validation, quality assurance, food & human safety, vehicle maintenance, and measuring and reporting on KPIs that drive business decisions and success.

Requirements

Strong supervisory, leadership, management and coaching skills.
Must have strong motivation without the need for constant management directives.
Excellent communication skills through all levels of the organization and with volunteers.
Ability to adapt and accommodate immediate needs without disrupting the larger process.
Ability to remain objective during all work-related discussions or investigations.
Requires face to face discussions with individuals or teams, including conflict resolution
Requires making decisions that affect other people, financial resources, and/or the image and reputation of the organization.
Responsible for work outcomes and results.
Requires ability to coordinate staff, provide service orientations, and maintain proper work appearance.
Previous experience in logistics, distribution, and manufacturing.
Minimum of 3 years of successful supervisory experience in a food manufacturing facility (5 years of supervisory & management experience if there is no food production background).
Microsoft application skills (Excel, Word, PowerPoint), data analysis, reports and creating graphs

Nice To Haves

College degree preferred.

Responsibilities

Own day-to-day order fulfillment operations including routing, picking, staging, delivery, quality assurance and customer service
Identifying opportunities to optimize warehouse operations and reduce costs, including labor, storage, and transportation
Provides a strong presence on the manufacturing floor monitoring efficiency, accuracy, and compliance with process controls and being hands-on with team members.
Leads daily shift meetings with team members.
Investigates root causes of audit violations and apply timely corrective and preventive actions as applicable as well as possible.
Planning delivery routes, coordinating with carriers, and managing transportation costs.
Tracking key metrics like on-time delivery rates, order accuracy, and inventory turnover to identify areas for improvement.
Ensure drivers follow all established WorkWave and delivery processes (SOP)
Review Phyltrac (driver) alerts/reports for violations and provide follow-up and scores to drivers weekly
Ensure effective use of WorkWave Route Manger by verifying route start/end times and ETAs are accurate and in line with ADP clock in/clock out times
Review WorkWave route violations daily keeping them to a minimum and are non-repeating
Ensure accurate execution of change orders
Review and process PM order scratches
Spend time frequently on the production floors coaching, observing, and correcting execution
Ensure accurate, efficient, and safe execution of order picking and staging to ensure order accuracy
Ensure effective use of Aptean scanning, lot tracking, FIFO/FEFO, working proactively with inventory team to minimize downtime
Manage all Warehouse Shipments and Warehouse Picks in Aptean, including timely and accurate posting and registering daily
Investigate and help Quality resolve QA items involving inventory discrepancies, picking errors, damage, late and missing deliveries, and customer complaints
Facilitate with HR functions related to attendance, points, PTO, performance reviews, and disciplinary actions
Complete EOD checklist and shift notes daily
Help manage maintenance and repairs for all OH fleet vehicles