Logistics Supervisor (GTA, ON – Onsite)
About The Position
LifeLabs is seeking a Logistics Supervisor to provide day-to-day leadership across one or more assigned locations within their logistics network. This is an onsite role based in the Greater Toronto Area (GTA), with travel required between sites. The supervisor will be responsible for overseeing employees, workflow, client service, operational performance, and health and safety in a fast-paced logistics environment. Key responsibilities include ensuring delivery standards are met, resources are effectively managed, and teams are supported through clear leadership, coaching, and performance management. This role is ideal for individuals who thrive in operational environments, enjoy leading people, and can balance day-to-day execution with continuous improvement and service excellence.
Requirements
- 3–5 years of logistics experience, with demonstrated success in an operational leadership or supervisory capacity.
- Experience leading teams in a fast-paced operations environment; healthcare sector experience is preferred.
- High school diploma or equivalent experience required.
- Valid Class 5 driver’s license with a clean driving abstract required.
- Must be willing and able to travel between sites across the GTA.
- Availability for evening and weekend on-call responsibilities is required.
Nice To Haves
- Previous logistics lead or frontline leadership experience is a strong asset.
- Experience working in unionized environments is an asset.
- Strong people leadership skills, including coaching, performance management, and employee engagement.
- Proven ability to manage multiple priorities and adapt quickly in a dynamic operational setting.
- Strong problem-solving, decision-making, and organizational skills.
Responsibilities
- Lead, coach, and support employees across assigned site locations, fostering accountability, engagement, and strong team performance.
- Manage scheduling requirements, including time-off requests, overtime approvals, and shift changes.
- Oversee recruitment, hiring, onboarding, performance management, attendance management, and employee development.
- Support employee relations matters, including collaboration with Human Resources and, where applicable, local union representatives.
- Ensure the appropriate application of collective agreements where applicable.
- Help implement organizational and workflow changes while supporting teams through change effectively.
- Oversee daily logistics operations across assigned locations to ensure efficient, reliable service delivery.
- Monitor operational performance and key indicators, identifying root causes and implementing corrective actions as needed.
- Ensure achievement of service, quality, and operational targets, including turnaround times, documentation accuracy, and delivery standards.
- Utilize logistics reporting to inform decision-making and drive continuous operational improvement.
- Manage site-level operational budgets and support cost-effective resource planning.
- Support business recovery preparedness and lead implementation of recovery plans when required.
- Ensure timely escalation and resolution of operational issues.
- Ensure compliance with internal policies, procedures, and quality standards.
- Maintain adherence to regulatory requirements and external governing bodies, including transportation and workplace safety regulations.
- Conduct workplace inspections, incident investigations, employee safety training, and team safety discussions.
- Address and correct unsafe conditions or behaviours in a timely manner.
- Identify and recommend opportunities for process improvements aligned with operational excellence and Lean initiatives.
Benefits
- Competitive coverage for employees and their families to support their overall health and wellness needs, including Extended Health Care, Dental Care, and Life Insurance.
- Retirement Savings Plan
- Vacation and Wellness Days
- Employee Wellness and Giving Programs: Our award winning mental, physical and financial wellness programs aim to address the comprehensive well-being of our team members, including resources like the Employee & Family Assistance Program, financial planning tools, and employee recognition initiatives.
- Professional development and membership reimbursement, access to preferred rates and discount programs, including WorkPerks, Home and Auto Insurance, Costco Membership, etc., and optional health-related benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
