Logistics Specialist

Paychex•Rocky Hill, CT

12d

About The Position

Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex. Overview Provides processing and delivery support to clients and service providers. Ensure that all packages are delivered to our clients successfully. Uses various internal and external tools to improve the efficiency and accuracy of the fulfillment centers.

Requirements

H.S. Diploma - Required
2 years of experience in Related field.

Responsibilities

Resolves processing and delivery concerns from clients and service providers via phone, chat, and email.
Completes daily reprint audit and uploads the documentation to the internal audit dashboard.
Researches missing proof of delivery daily. Confirms accuracy of information with vendors and communicates updates and guidance to service providers.
Researches and communicates information regarding fulfillment alerts submitted through the Logistics PowerApp.
Coordinates eChecks processing with client and service providers.
Processes billing adjustments.
Assists in the execution of strategic logistics projects.
Performs other duties as assigned.