Logistics Specialist

Eastman • Kingsport, TN

3d • Onsite

About The Position

The Logistics Specialist, to be based in Kingsport, TN, is responsible for ensuring that all shipments are processed timely and accurately and delivered in a way that exceeds our customer expectations. This role to be placed in the rail operations team with potential to be moved to support other modes as needed. He/she will utilize SAP systems to plan, tender, and monitor that all shipments are correct and processed in a timely manner from plant and warehouse locations. He/she will utilize knowledge of systems and experience to investigate operational problems and to ensure that the operational activities are provided to internal and external customers in a reliable, timely and effective manner. The employee’s commitment to work safely and with integrity in all daily activities is essential.

Requirements

• Bachelor’s degree (Logistics, Supply Chain, or Business Related preferred) from an accredited college or university.

Nice To Haves

• Industry experience preferred
• Experience/Job Knowledge/Expertise- preferably work experience in a similar environment or capacity.
• Planning and Organizing- should possess excellent planning and organization skills to accomplish specific goals and/or tasks.
• Initiative- should be proactive in looking for ways to improve existing processes/tasks to create a more effective working environment within operations. He/she should proactively communicate shipment exceptions and solutions.
• Leadership – should portray strong interpersonal and communication capabilities when dealing with internal and external partners. He/she is expected to manage operational issues to ensure that service levels are of acceptable standards and quality.
• Computer Skills- Working knowledge of Microsoft Office; SAP R3; other related software applications preferred.
• Communication Skills- should be effective with both written and verbal communications. He/she should interface with internal departments such as Rate audit, Procurement, Customer Service, Supply Planners, Claims Representative, Logistics Complaint

Responsibilities

• Partner with Supply Chain to evaluate customer order priority and optimize capacity and equipment allocation accordingly.
• Provides expertise on functional and cross functional teams, special projects, etc. Develop capabilities and knowledge of procedures to work directly with functional groups to obtain resolution.
• Identify, support, or implement process design/modifications identified as result of audits, Lean, six-Sigma, digitization ideation, or other initiatives.
• Improve transport planning effectiveness via development and/or enhancement of planning models, processes, and tools. Share Best Practices with planning community.
• Lead or serve as Logistics Representative on cross functional teams or S &OP.
• Provide back-up for other planning/specialists positions; actively participate in training and sharing knowledge with others.
• Develop and maintain in-depth knowledge of key customers, suppliers, and products in area of responsibility.
• Proactively monitors carrier tender acceptance and routing guide usage identifying trends and service improvement opportunities.
• Provide feedback regarding carrier performance at meeting requested shipping dates.
• Provides in-depth analysis of delivery reliability data and monitors for on-going systemic issues.
• Identifies recurring service failures to key customers and escalates with Supply Chain Manager/Supervisor and Logistics Procurement Managers.
• Identify opportunities to improve cost and carriers service levels to meet customer demands.
• Develop delivery alternatives to meet customer delivery requirements (expedite, swap options)
• Drive resolution to urgent customer needs as well as responding to nonconformance/complaint resolution.
• Additional responsibilities to be added based on assigned mode

Benefits

• Base pay plus performance-based incentive opportunities
• Comprehensive medical, prescription-drug, and dental coverage
• Health Savings Account option
• Voluntary benefits—including vision, optional life, critical-illness protection
• Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.
• 401(k) with a company match
• Additional annual retirement contribution from Eastman
• Eleven paid holidays
• One personal day
• Paid time off
• Paid vacation
• Access to mentorship, learning resources, and leadership programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level