Logistics Specialist - Middle Mile Carrier Perf. & Escalations

Aston Carter•Nashville, TN

1d•$23 - $23•Onsite

About The Position

Large eCommerce Transportation Services is pioneering new products, services, and technologies within our transportation network. We are building a platform and capability to ensure that our carrier partners are successful and our customers’ freight, no matter how large or small, is delivered as quickly, accurately, and cost effectively as possible. To meet this goal, we are continually striving to innovate and provide best in class service levels. This team is seeking a Logistics Specialist to help develop a world class logistics process that delivers goods on time at the best cost. The person in this role will work on high-level strategy and design, as well as implementation. This job will require problem solving, basic mathematics, communication, and customer service skills.

Requirements

High school or equivalent diploma
Knowledge of Excel to synthesize data – fast typist and strong communication through email
Experience managing large data sets and utilizing to drive performance and process improvements
Case management system or load management; ticketing systems and ques

Nice To Haves

1+ years of program management, logistics, operations, supply chain, transportation, or equivalent experience
1+ years of management experience
Bachelor's degree
Experience with SQL

Responsibilities

Identifying and resolving performance score discrepancies for Transportation Services network carrier base
Partnering with teams to identify and drive process improvements that improve service, iterate technology and enhance carrier performance engagement and growth
Collaborating on the development and delivery of key programs, metrics, reports, analyses, and dashboards to drive key business decisions across customer-facing programs
Pulling data from numerous databases (using Excel, QuickSight, Hubble, SQL and/or other data management systems)