Logistics Seasonal Team Member

Thistle Farms•Nashville, TN

4d•Onsite

About The Position

As a Seasonal Logistics Team Member, you will embody Thistle Farms core values of radical hospitality and quality matters as you carefully, efficiently and accurately pick, pack and deliver Thistle Farms hand-made products and Shared Trade items. When a customer and supporter opens a delivery from Thistle Farms, your effort and contribution will be the first impression of our Organization and our mission. This is a part-time, seasonal position. There might be occasions where there would be an opportunity to work extra hours during the week. Those opportunities would be determined by the volume of orders at that time. The hours would not exceed 30 per week.

Requirements

Strong written and verbal communication skills
High attention to detail and accuracy
Ability to work efficiently in a fast-paced, deadline-driven environment
Strong organizational and time-management skills
Ability to follow written and verbal instructions, including SOPs and safety guidelines
Basic computer proficiency and ability to learn inventory management software and shipping systems
Problem-solving skills, including the ability to troubleshoot packing, shipping, and order discrepancies
Ability to work independently while also collaborating effectively as part of a team
Flexibility and willingness to learn new tasks and support cross-functional work as needed
Commitment to quality control and customer experience
Demonstrated reliability, punctuality, and accountability
Alignment with Thistle Farms’ mission, values, and trauma-informed work environment
Ability to bend, stand, crouch, and reach arms above head
Ability to stand for at least 3 hours at a time
Ability to work up to 8 hours in a shift
Ability to regularly lift and carry up to 40 lbs.
Ability to push or pull carts, pallets, or packed boxes as needed

Responsibilities

Pick, pack and prepare customer orders for shipment.
Verify items against customer order to ensure accuracy.
Ensure requested delivery method is selected, labels are printed and packaging is appropriate.
Exhibit problem-solving to determine how to best package and ship items.
Package products securely to prevent damage during transit.
Ensure your proper box and filler are used depending on item(s) and weight.
Follow best practices as communicated verbally as well as in documented SOPs.
Effectively use inventory management software and hardware.
Work with the Logistics Manager to elevate shipping issues and work, collectively, on timely resolutions.
Report damaged goods, shortages or discrepancies to the supervisor.
Other duties as assigned