Logistics Planner

Eastman Chemical Company • Kingsport, TN

18h • Onsite

About The Position

The Logistics Planner, to be based in Kingsport, TN, is responsible for ensuring that all shipments are processed timely and accurately and delivered in a way that exceeds our customer expectations. This role will be a part of our truck planning team. He/she will utilize SAP system to plan, tender and monitor all shipments are correct and processed in a timely manner from plant and warehouse locations. He/she will utilize knowledge of systems and experience to investigate operational problems and to ensure that the operational activities are provided to internal and external customers in a reliable, timely and effective manner. The employee's commitment to work safely and with integrity in all daily activities is essential. Plan and execute shipment of raw materials and finished goods from shipping facilities to customer locations in a timely and cost-effective manner. Track and Trace shipments to ensure on-time, error free delivery to customer locations and effectively communicating exceptions to appropriate contacts. Support the operations by working closely with Carriers, Customer Service, and shipping facility personnel. This involves developing work procedures, streamlining work activities, identifying, investigating and eliminating recurring problems. Handle operational issues that arise; escalate with Carriers and Supervision as necessary. Work with Materials handling to ensure efficient loading operations and carrier pick-up scheduling Identify and execute cost savings opportunities

Requirements

• Bachelor's degree (Logistics, Supply Chain, or Business Related preferred) from an accredited college or university.
• Industry experience preferred
• Experience/Job Knowledge/Expertise - preferably work experience in a similar environment or capacity.
• Planning and Organizing - should possess excellent planning and organizational skills to accomplish specific goals and/or tasks.
• Initiative - should be proactive in looking for ways to improve existing processes/tasks to create a more effective working environment within operations. He/she should proactively communicate shipment exceptions and solutions.
• Leadership – should portray strong interpersonal and communication capabilities when dealing with internal and external partners. He/she is expected to manage operational issues to ensure that service levels are of acceptable standards and quality.
• Computer Skills - Working knowledge of Microsoft Office; SAP R3; other related software applications preferred.
• Communication Skills - should be effective with both written and verbal communications. He/she should Interface with internal departments such as Rate Audit, Procurement, Customer Service, Integrated Planners, Claims Representative, Logistics Complaint

Responsibilities

• Develop and maintain in-depth knowledge of key customers, suppliers and products in area of responsibility.
• Proactively monitors carrier tender acceptance and routing guide usage identifying trends and service improvement opportunities.
• Provide feedback regarding carrier performance in meeting requested shipping dates.
• Provides in-depth analysis of delivery reliability data and monitors for on-going systemic issues.
• Identifies recurring service failures to key customers and escalates with Supply Chain Manager/Supervisor and Logistics Procurement Managers.
• Identify opportunities to improve cost and carriers service levels to meet customer demands
• Develop delivery alternatives to meet customer delivery requirements (expedite, swap options)
• Drive resolution to urgent customer needs as well as responding to non-conformance /complaint resolution

Benefits

• Base pay plus performance-based incentive opportunities that let you share in our success.
• Comprehensive medical, prescription-drug, and dental coverage—paired with a Health Savings Account option to help you save tax-free dollars for care today or in the future.
• A robust menu of voluntary benefits—including vision, optional life, critical-illness protection, and more—so you can tailor coverage to fit your life.
• Holistic wellness support: financial-planning tools, family-building assistance (adoption, pregnancy, and fertility resources), parental leave, and confidential Employee Assistance Program counseling.
• 401(k) with a company match—plus an additional annual retirement contribution from Eastman to accelerate your long-term savings.
• Eleven paid holidays, one personal day, paid time off, and paid vacation to recharge, celebrate, or handle life’s moments.
• Access to mentorship, learning resources, and leadership programs that empower you to thrive in your current role and chart the next steps in your career.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level