Logistics Outbound Analyst

Hisense USA • Alpharetta, GA

1d • Onsite

About The Position

This role is responsible for managing outbound logistics processes, ensuring timely order processing, accurate record-keeping, and efficient carrier management. The analyst will work closely with the Order Management team and third-party logistics (3PL) providers to optimize outbound operations and minimize financial penalties. This position requires strong analytical skills, proficiency in SAP and Excel, and excellent communication and time management abilities.

Requirements

• Bachelor's degree in Supply Chain, Logistics, Operations Management, Business Management, or related field
• At least 3 years of experience in Load Planning
• Must have knowledge of SAP and advanced MS Excel skills (Pivot Table & Lookup function are minimum required)
• Ability to create reports and data management to track open orders from receipt to delivery (on-time performance) and expense analysis
• Ability to track expenses and process them for payment after validation
• Strong written and verbal communication skills
• Must have time management and prioritization skills
• Self-starter, detail-oriented and goal-driven
• Ability to work in extensive manual work environment

Responsibilities

• Work closely with Order Management team and create SAF's to release to 3PL WMS for outbound preparation.
• Monitor WMS to ensure orders are processed and ready by scheduled date/time.
• Check previous day shipping records against SAP and ensure all exceptions are resolved in a timely manner.
• Coordinate returns and maintain logs for all returns and arrange return pickups from customers to designated 3PL warehouses on time and close RA's.
• Periodically review non-compliance financial penalties from customers and investigate/dispute claims.
• Collect carrier invoices, validate them for payment and on-time invoice processing and accurate accrual at the end of month.
• Load plan orders and tender to carriers and track pickup schedule with shipping warehouse and delivery schedule with customers to ensure on-time delivery to customers.
• Submit Ready to Ship information in customers' portals to secure pickup appointments.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level