Logistics Operations Support

Maersk • Aurora, CO

2d • Onsite

About The Position

The operations support is responsible for assisting the manager with planning and monitoring the overall operations of delivery and return orders. Work closely with warehouse staff and provide direction for pulling returns from warehouse locations. This is a clerical administrative position in a professional office setting. The employee is frequently required to sit. Occasionally stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

Requirements

• Experience with customer service or operations support.
• Excellent computer and communication skills
• Detail Oriented
• Able to multitask in a high-paced environment
• Strong verbal and technical written communication
• Highly organized and detail-oriented
• Proficient in Microsoft Office Suite
• Able to type 35+ wpm minimum
• Comfortable multi-tasking and prioritizing tasks without guidance
• Excellent time management
• Ability to work under pressure
• 1+ years transportation routing/dispatching in logistics
• 1+ years of customer service experience

Responsibilities

• Resolve billing issues with Operations.
• Review, research, and resolve Missing POD’s.
• Receive, research, process, and track driver ATD’s.
• Receive, review, process, track returns.
• Monitor and maintain each assigned driver.
• Routing/Attaching outbound shipments
• Quoting new shipments
• Communicate with relevant corporate personnel at all levels.
• Other duties and tasks assigned as requested.
• High Volume Data Entry
• Assist with customer service issues as they arise.
• Follow-up with Operations with billing-related issues.

Benefits

• Medical
• Dental
• Vision
• 401k + Company Match
• Employee Assistance Program
• Paid Time Off
• Flexible Work Schedules (when possible)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed