Logistics Operations Specialist

NTT•Ronkonkoma, NY

11h•Hybrid

About The Position

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team. Your day at NTT DATA The Logistics and Supply Chain Specialist is a seasoned subject matter expert, responsible for providing detailed technical support relating to the organization’s supply chain solutions and its optimization, processes, and use of resources. The primary objective of this role is to achieve cost benefits, delivery reliability and customer satisfaction through the best possible administration of solutions (flow of material, value, information). This role participates in the execution of the logistics and supply chain strategy that defines the connection and combination of activities and functions throughout the value chain including B2B integration.

Requirements

Display good attention to detail and the ability to manage work processes.
Possess good knowledge of supply chain processes and procedures.
Good client service orientation and impeccable relationship building skills.
Display an analytical orientation and continually identify mechanisms for improved service delivery.
Demonstrate good verbal and written communication skills.
Possess an understanding of the client’s business needs and the associated company delivery model.
Bachelor's degree or equivalent in Supply Chain, Logistics, Business Management or Information Technology or a related field.
Seasoned experience relevant to the field within a large scale (preferably multi- national) technology services environment.
Seasoned experience in service delivery within a supply chain environment.

Nice To Haves

Relevant Supply Chain and Logistics certification preferred.

Responsibilities

Ensures the necessary processes and systems exist for the buying team to execute the everyday activities.
Ensures the flow of materials, products, services and information.
Engages with vendors and clients and intervene when queries from these stakeholders are escalated.
Remains involved with the buying process by participating in the delivery of advanced components of the process including the final resolution of problems and queries.
Ensures the necessary processes are in place to ensure continuous client satisfaction.
Participate in the pre-sales processes and/or successes to ensure growth within the assigned portfolio.
Works closely with internal stakeholders to create the best solution design for the client and develop procedures and systems for commercial supply chain projects ensuring commercial readiness.
Works on strategic projects that identify risks to supply chain delivery and drive the implementation of appropriate solutions.
Assists with any other relevant task as requested by management.