Logistics Manager
About The Position
Aston Carter is seeking a Logistics Manager to oversee transportation operations, carrier and customer service, and financial/administrative tasks. This is a permanent, onsite role in Plymouth, MI, responsible for managing shipments from assignment through delivery, ensuring timely coverage, securing carrier capacity, and maintaining accurate shipment status updates. The role involves serving as a primary point of contact for carriers and transportation providers, building strong relationships, and troubleshooting service issues. Additionally, the Logistics Manager will monitor shipment profitability, support operational reporting, and assist with performance tracking.
Requirements
- Completed Bachelor's degree in Supply Chain, Logistics, Business Administration, or a related field preferred.
- 3+ years of experience in logistics, transportation, dispatch, fleet operations, or supply chain management.
- Previous supervisory or management experience within a fast-paced operational environment.
- Experience managing carriers, dispatch operations, inventory, and customer service functions.
- Proven ability to lead teams, manage multiple priorities, and drive operational results.
Responsibilities
- Coordinate and manage shipments from assignment through delivery
- Monitor and maintain load boards to ensure timely coverage
- Source and secure carrier capacity within established rate guidelines
- Maintain accurate shipment status updates within the transportation management system (TMS)
- Monitor pickups and deliveries to ensure performance standards are met
- Identify shipment delays and service risks proactively
- Resolve transportation exceptions and operational issues
- Escalate unresolved concerns with documented action steps
- Serve as primary point of contact for carriers and transportation providers
- Build and maintain strong carrier relationships
- Provide proactive shipment updates, ETAs, and exception notifications
- Partner closely with account management and operations teams
- Troubleshoot service issues and coordinate resolutions
- Balance carrier needs, customer expectations, and profitability goals
- Deliver exceptional customer service in a fast-paced environment
- Monitor profitability on assigned shipments
- Document carrier rejections and capacity issues
- Support operational reporting and data accuracy
- Assist with transportation performance tracking
Benefits
- 2 weeks of PTO
- extra week of personal time (prorated for the rest of the year)
- Med, Vision, and dental
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What This Job Offers
Job Type
Full-time
Career Level
Manager
