Logistics Manager

Bucherer USA • Queens County, NY

4d

About The Position

We are looking for a dedicated Logistics Manager to enhance our retail network and overall supply chain infrastructure. The ideal candidate will possess experience with Microsoft Dynamics 365 (D365) and have a strong background in inventory optimization, vendor coordination, and cross-functional logistics support. This position involves close collaboration with retail partners, external vendors, and internal stakeholders to streamline product flow, manage transit networks, and deliver exceptional service.

Requirements

• Bachelor’s degree in business, Supply Chain, Logistics, or a related field.
• 2–5 years of experience in logistics, retail operations, warehousing, customer service, or supply chain.
• Experience with Microsoft Dynamics 365 (D365) required.
• Experience of working with ticketing systems such as Matrix 42 or similar service management platforms.
• Strong customer service, communication, and problem-solving skills.
• Proficiency in Microsoft Excel and Microsoft Office.
• Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

• Experience in retail or luxury retail operations.
• Knowledge of inventory control and warehouse best practices.
• Experience working with carriers and third-party logistics providers.
• Experience supporting multi-location retail operations.

Responsibilities

• Designing and delivering logistics training in conjunction with the retail operations team to maximize inventory accuracy and product availability across all locations.
• Provides logistics support by resolving store and internal stakeholder tickets in Matrix 42, ensuring timely solutions that strictly adhere to Service Level Agreement (SLA) requirements.
• Serve as the primary point of escalation for logistics inquiries from retail and corporate stakeholders.
• Drive operational excellence, the role involves processing, auditing, and monitoring transactions within Microsoft Dynamics 365 (D365).
• Process and monitor transactions in Microsoft Dynamics 365 (D365) to facilitate smooth operations.
• Actively analyze retail logistics data to identify process gaps, implement system enhancements, and refine operational procedures to maintain high organizational standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level