Logistics Manager

Data Center Storage & Logistics•Memphis, TN

12d

About The Position

The Logistics Manager is a key operational role supporting DCSL's growing logistics function. The role specializes in oversize/overweight (OS/OW) freight, permitted and dedicated loads, and oversized dimensional shipments — coordinating specialized carriers and owning the permitting process for the movement of critical data center infrastructure. This position keeps freight, drivers, and schedules moving in a fast-paced dispatch environment — handling transportation coordination, customer and driver communication, real-time troubleshooting, and accurate documentation logged in the TMS. If you've worked at freight brokerage, construction logistics, or transportation operations and thrive when things are busy and moving fast, this role is for you.

Requirements

8+ years of progressive logistics or supply chain experience, with at least 3 years in a senior leadership role.
Proven track record building or significantly scaling a logistics function — not just inheriting one.
Deep knowledge of oversize/overweight (OS/OW) freight, permitted and dedicated loads, oversized dimensional shipments, heavy haul, and 3PL management.
Hands-on experience implementing or optimizing TMS and/or WMS platforms.
Strong analytical skills with ability to build reporting frameworks and make data-driven operational decisions.
Experience managing carrier and vendor relationships, including contract negotiation.
Working knowledge of DOT, hazmat, and customs compliance requirements.
Bachelor's degree in Supply Chain, Logistics, Business, or related field — or equivalent experience.
Willingness to help in other areas outside of core competencies
Valid driver's license and willingness to travel as operational needs require.

Nice To Haves

Experience with heavy haul, oversized/overweight permitting, or specialized equipment moves.
Familiarity with FMCSA regulations and DOT compliance requirements.
Exposure to international freight documentation and customs requirements.
Experience in data center, warehousing, or technology logistics environments.
APICS or similar supply chain certification (or active pursuit).

Responsibilities

Dispatch drivers and trucks throughout the day, managing routes, schedules, and load assignments.
Coordinate freight movements including oversize/overweight (OS/OW) freight, permitted loads, dedicated loads, oversized dimensional shipments, heavy haul, towing, and specialized equipment moves.
Coordinate delivery schedules for critical data center power infrastructure — including generators, air handling units, switchboards, PDUs, STS, transformers, busway, and circuit breakers — supporting large-scale, phased customer deployments.
Communicate in real time with carriers, drivers, customers, project managers, and supervisors to keep operations on track.
Coordinate transportation schedules and respond to customer requests with urgency and professionalism.
Troubleshoot scheduling conflicts, route changes, and logistical issues as they arise throughout the day.
Own and manage the oversize/overweight (OS/OW) permitting process end to end — securing state and jurisdictional permits, coordinating routing and superload approvals, and arranging escort/pilot cars for permitted and oversized dimensional loads.
Enter dispatch and billing details accurately into TMS and other operational platforms.
Prepare and review shipping documentation including BOLs, packing lists, delivery confirmations, and driver paperwork.
Review driver paperwork for accuracy and completeness before processing.
Maintain accurate records in the TMS and/or WMS to ensure data integrity across logistics operations.
Assist in maintaining audit-ready documentation for all freight movements.
Support compliance with DOT regulations, FMCSA requirements, and applicable transportation law.
Assist with hazmat documentation and handling requirements as applicable.
Help ensure driver hours, permits, and load documentation meet regulatory standards.
Serve as a day-to-day point of contact for carrier and 3PL partners, escalating service issues as needed.
Obtain freight quotes and support rate comparison as directed by logistics leadership.
Support carrier, freight forwarder, and 3PL contract negotiation — including freight rates and service-level agreements — and monitor freight spend to surface cost-reduction opportunities while maintaining service levels.
Manage freight claims, damage investigations, and recovery activities, with particular attention to high-value and oversized equipment moves.
Assist in monitoring carrier performance against defined KPIs and SLAs.
Partner with warehouse operations to align freight schedules with inbound and outbound workflows.
Support the sales and project management teams with logistics planning for client launches and time-sensitive deployments.
Communicate proactively with internal teams on delays, exceptions, or changes to freight timelines.
Assist Finance with freight invoice review, discrepancy resolution, and spend reporting as needed.
Maintain logistics tracking dashboards and assist in compiling KPI reports for leadership review.
Identify operational inefficiencies and surface improvement opportunities to the VP of Integrated services
Lead root cause analysis and corrective actions for transportation and delivery exceptions, and develop contingency plans for transportation disruptions and supply-chain risk.
Support implementation of new systems, tools, or processes as the logistics function scales.
Supervise, mentor, and develop logistics coordinators.
Foster a culture of accountability, urgency, and continuous improvement on the logistics team.