Logistics Manager

Flexcar•San Jose, CA

10d•$55,000 - $92,000•Onsite

About The Position

Flexcar is reimagining car ownership through the world’s first month-to-month car lease, with insurance and maintenance included and the ability to swap vehicles as needs change. We pair operational expertise with technology, data, and AI to transform the customer experience — and to move vehicles across the country efficiently, reliably, and at the right cost. The Logistics Manager owns the planning and execution of Flexcar’s cross-market and intra-market vehicle shipments. This person is accountable for getting every vehicle from origin to destination on time and on budget, and for building and managing the carrier network that makes it happen. You will select carriers, monitor shipments end to end, partner with market operations teams to resolve exceptions, safeguard invoicing accuracy, and hold carriers accountable to clear performance standards. Success in this role means reliable on-time pickups and deliveries and a lower transportation cost per move.

Requirements

A hard worker who takes ownership and follows through, especially when a shipment is at risk
Strong attention to detail — you catch the discrepancy in an invoice or a delivery window before it becomes a problem
Excellent communication and people skills, with the ability to build trust with carriers and partner smoothly across market operations teams
An analytical mindset and the willingness to build that muscle — comfortable working with numbers, spreadsheets, and data to make and defend decisions
Highly organized, able to juggle many moving shipments at once without losing track
Thrives in a fast-paced, multi-market environment and stays calm under pressure

Nice To Haves

Experience in logistics, transportation, supply chain, or vehicle/auto-transport
Experience selecting, negotiating with, or managing third-party carriers or vendors
Familiarity with transportation management systems (TMS), load boards, or shipment-tracking tools
Bachelor’s degree in a related field, or equivalent hands-on experience

Responsibilities

Plan and schedule cross-market and intra-market vehicle shipments to meet inventory and delivery timelines
Select the best carrier for each shipment by balancing price, on-time performance, and carrier availability
Monitor active shipments end to end to ensure vehicles are picked up and delivered on schedule
Proactively identify at-risk moves and intervene before they become delays
Maintain accurate, real-time shipment status and communicate updates to affected teams
Partner with market-level operations teams to triage and resolve shipment exceptions — delays, damage, missed pickups, and rescheduling
Drive root-cause resolution and close the loop so issues don’t recur
Serve as the escalation point between carriers and the field
Verify that carrier invoices match agreed rates and completed moves before approval
Reconcile billing discrepancies and prevent overcharges and duplicate charges
Maintain accurate shipment and cost records in company systems
Own Flexcar’s carrier relationships, from onboarding through ongoing management
Define and track carrier performance against on-time, cost, damage, and availability metrics
Conduct regular business reviews, hold carriers accountable to standards, and expand or reduce the network based on performance