Logistics Manager - Last Mile

Weee•Clifton, NJ

2d•Onsite

About The Position

As a Logistics Manager, you will play a pivotal role in overseeing the efficient, safe and effective operations of a delivery site. You will be responsible for coordinating, managing, and optimizing the processes related to routing, loading, and dispatching drivers to ensure timely and accurate on time delivery to our customers. Your leadership will be crucial in maintaining high standards of operational excellence, team performance, and customer satisfaction.

Requirements

Bachelor’s degree or equivalent experience (Engineering preferred).
10+ years in logistics (fleet and last-mile operations).
4+ years in a supervisory or management role.
Proven track record of leading large teams (6–7 direct reports and 100+ indirect drivers).
Demonstrated experience managing a blended fleet model (W2, 1099, Flex, DSP).
Valid driver's license and flexibility to travel across the multi-state territory (NY/NJ/CT/PA).
Strong understanding of logistics KPI tracking (cost-per-package, on-time delivery, route density).

Nice To Haves

Bilingual in Spanish and English (highly preferred to lead our diverse driver workforce).

Responsibilities

Coordinate and prioritize delivery routes to optimize efficiency and minimize delivery times.
Collaborate with transportation partners, vendors, and suppliers to manage inbound and outbound deliveries.
Resolve delivery-related issues, such as address discrepancies, missing items, and delivery failures.
Ensures contractor and employee records are current for proper tracking of operations, accountability, physical and safety training.
Performs other duties as assigned.
Ensure that all safety regulations, guidelines, and protocols are followed by the delivery team.
Implement and enforce safety training and best practices for handling deliveries, especially for delicate items.
Manage key operating performance indicators (such as on-time delivery, overtime, loading rates, etc.)
Manage performance to budget and meet financial goals.
Management responsibilities include but are not limited to hiring, terminations, coaching, skills development, recognition and rewards, performance evaluation and management, discipline, addressing employee concerns and staff productivity.
Foster a positive work environment that promotes teamwork, collaboration, and continuous learning.
Lead and inspire our dynamic workforce, fostering engagement, motivation, and collaboration while efficiently coordinating all aspects of the operations.
Maintain effective communication channels with internal stakeholders, including the Last Mile Leadership team, Customer Service, Supply Chain, and Product teams.
Communicate changes in delivery schedules, operational updates, and other relevant information to the delivery team and other stakeholders.
Communicates and discusses contractual changes and issues, including those related to settlement with Delivery Service Providers.