Logistics Lead

Slide•Stratford, CT

About The Position

Slide is hiring a senior individual contributor to own its domestic and international shipping operations end to end. The role covers outbound fulfillment for finished systems and RMAs, carrier management, compliance, and inventory flow. The Logistics Lead will establish scalable processes and remain hands-on as Slide grows its logistics function and international reach. The position requires deep, practical knowledge of international shipping rules, regulations, and documentation. The Logistics Lead will oversee customs documentation and export compliance, coordinate carriers and freight partners, manage inbound inventory controls, and maintain audit-ready procedures and records. The role works closely with hardware assembly, operations, and finance, and includes training and mentoring Logistics Associates. The work takes place in a standard production and warehouse environment with assembly benches and test stations. The typical schedule is Monday–Friday, 8:00 AM–5:00 PM, with occasional work outside regular business hours to support time-sensitive shipments, customs issues, or other logistics needs.

Requirements

  • At least 5 years of experience in logistics, freight, or supply chain operations, including substantial hands-on international shipping experience.
  • Strong knowledge of international shipping rules and regulations, including Incoterms, customs documentation, HS classification, and U.S. export compliance requirements.
  • Experience preparing commercial invoices and customs paperwork for international shipments.
  • Hands-on experience with UPS shipping tools and processes, including WorldShip/WorldPort.
  • Proven ability to manage carrier relationships, freight coordination, and bulk or palletized moves.
  • Strong attention to detail and process discipline; accuracy in serial, order, and tracking data is required.
  • Ability to occasionally lift and move hardware weighing up to 50 lbs., with or without reasonable accommodation.
  • Reliable communication and ownership in a small, fast-moving team.

Nice To Haves

  • Experience shipping high-value electronics or computer hardware internationally.
  • Familiarity with FedEx Ship Manager, DHL, and freight forwarding or 3PL management.
  • Exposure to RMA workflows and reverse logistics.
  • Experience with inventory systems or ERPs.
  • Forklift certification.
  • Customs broker license or trade compliance certification such as CTP, CLTD, or CSCP.

Responsibilities

  • Own outbound domestic and international shipping for finished systems and RMAs.
  • Serve as the in-house expert on international shipping rules and regulations, including Incoterms, HS classification, export controls, and country-specific import requirements.
  • Own the accuracy and compliance of customs documentation, including commercial invoices, certificates of origin, and export declarations; maintain processes designed to comply with applicable U.S. export requirements, including EAR and OFAC screening.
  • Manage carrier relationships and rate negotiations across UPS, FedEx, DHL, and freight partners; own WorldShip/WorldPort workflows and carrier account administration.
  • Coordinate freight, palletized shipments, LTL, and quarterly bulk moves; select shipping modes and routes based on cost, timing, and destination requirements.
  • Resolve customs holds, delays, and carrier issues, serving as the primary contact for customs brokers and freight forwarders.
  • Identify opportunities to reduce duties, taxes, and shipping costs through accurate tariff classification and applicable trade programs, partnering with external experts as needed.
  • Ensure accurate serial, order, and tracking linkage across shipping and inventory systems.
  • Set and enforce packing standards for high-value electronics to prevent damage and meet international compliance requirements.
  • Own inbound receiving, inventory intake, tagging, stock location accuracy, and cycle-count processes and controls.
  • Maintain shipping SOPs, compliance checklists, and audit-ready records.
  • Work with hardware assembly, operations, and finance teams on shipping costs, forecasts, and deployment schedules.
  • Establish and track logistics KPIs, including on-time delivery, shipping cost, customs delays, damage rates, and inventory accuracy; identify trends and drive improvements.
  • Identify opportunities to automate, simplify, and scale shipping and inventory workflows as order volume and international reach grow.
  • Train and mentor Logistics Associates and set the quality bar for the logistics function.

Benefits

  • Comprehensive health, dental, and vision coverage.
  • Generous paid time off and holiday schedule.
  • 401(k) retirement plan.
  • Opportunities for training and professional growth.
  • Opportunity to work in a dynamic and creative environment with like-minded individuals.
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