Logistics Director, Operations
About The Position
TopHAT Logistical Solutions, a division of Atlas Logistics, spans coverage across the United States and Canada. TopHAT is a full service “white glove” delivery company specializing in final mile, dedicated delivery. We provide world class service for retail customers coast to coast. TopHAT has been a leading service provider for over 12 years and growing. Our specialized delivery approach gives us an edge on the competition by providing world class service at an affordable price. The Director of Operations position provides support to home delivery services for a designated market region. This position is responsible for managing daily operations of numerous locations through the management of multiple Regional Directors. In addition, the Director of Operations maintains positive and ongoing relationships with external clients as well as staff, and is responsible for generating and maintaining the highest in customer satisfaction.
Requirements
- 4 Year Degree or equivalent work experience in the In Home Delivery space.
- 8-10 years logistics/In Home Delivery management experience.
- 5+ years management experience.
- Must be willing to work flexible schedule – 80% travel time required.
- Computer proficiency in Microsoft Office (Excel, Word, PowerPoint and Outlook).
- Excellent ability to problem solve and process information with high levels of accuracy.
- Experience in hiring management and office personnel.
- Ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group or situational level.
- Extensive knowledge of DOT regulations.
- Ability to adapt to changing environments.
- Experience in the development of Motor Carrier/Owner Operator base operation.
Responsibilities
- High level management of 2-3 Regional Directors.
- Daily and weekly collection of operational data and performance report assessments.
- P+L responsibility including annual budgeting and monthly variance analysis over 10+ operational accounts.
- Develop and maintain a highly motivated workforce and a teamwork-based culture.
- Conduct thorough and career-oriented Annual Performance Reviews.
- Build relationships and establish effective communication with customers, clients and staff to ensure continued and expanding operating improvements
- 80% Travel time required as needed
Benefits
- Medical, dental, and vision for employees and dependents
- Employee, Spousal, and Child Life Insurance
- Generous 401(k) matching retirement plans
- Pre-tax savings plans, HSA
- Paid time off including vacation, holidays, and disability leave.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Number of Employees
101-250 employees
