Logistics Coordinator

Usherwood Office Technology • Syracuse, NY

12d • $24 - $26 • Onsite

About The Position

The Logistics Coordinator plays a critical role in ensuring the timely and accurate delivery and installation of equipment at client locations. This fast-paced position requires strong organizational and communication skills to effectively coordinate activities between clients and internal teams, including Sales, Order Processing, Warehouse, Setup, Inventory, Logistics, Order Fulfillment, and Deployment Specialists. The ideal candidate will proactively manage daily priorities, maintain clear and consistent communication across all stakeholders, and ensure seamless execution throughout the delivery and installation process to support exceptional customer satisfaction and operational success.

Requirements

• High school diploma required
• Experience in a similar field and work environment
• Excellent communication skills
• Great organizational skills
• Ability to work under pressure
• Ability to keep many tasks organized and moving forward at once
• Extroverted, comfortable with customer interaction
• Proficiency in Microsoft Office products, especially Excel
• Excellent attention to detail and accuracy in completion of tasks
• Proactive attitude of customer service and integrity
• Demonstrated problem troubleshooting, root cause and resolution skills
• Aptitude in operating office technology on a daily basis

Nice To Haves

• Bachelor’s degree preferred but not required

Responsibilities

• Expedite the deployment of equipment to clients
• Weekly review of sales orders for potential deployment
• Obtaining delivery dates and times for deployment in coordination with all parties involved
• Logically arrange daily delivery routes to maximize efficiency
• Assisting in the integration process to optimize deployment (CW tickets)
• Organize and initiate internal group calls (Gold Team meetings) if necessary
• Create and update spreadsheets with information pertaining to deployments
• Create, organize, and update delivery calendar posts for review by all internal teams
• Keep detailed records of deployments and equipment in system database
• Obtain site survey information prior to delivery to ensure proper resources are available
• Create delivery paperwork for deployment specialists for client review and signature
• Receive return delivery paperwork and submit to contracts department in a timely fashion
• Engage in additional tasks that arise surrounding custom deployments

Benefits

• medical, dental, vision, and supplemental insurance
• 20 days of paid time off
• Cellphone allowance
• Company paid life insurance and long-term disability insurance
• 401(k) plan with matching company contribution
• Paid training and certification opportunities
• Annual company store allowance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED