Logistics Coordinator US&C

Miraclon CorporationOakdale, MN
Hybrid

About The Position

Miraclon is seeking a Logistics Coordinator for the United States and Canada region. This role is primarily responsible for the day-to-day coordination of logistics, with the US and Canada 3PL warehouse teams, including shipping, receiving, and inventory-related activities. The Logistics Coordinator will report to the Regional Supply Chain Manager, US&C, and will partner closely with suppliers, carriers, third-party logistics providers, and internal stakeholders (customer care) to ensure reliable, compliant, and cost-effective logistics operations. Up to 5% travel may be required, including domestic U.S. travel and international travel to Canada.

Requirements

  • Minimum of 2–4 years of experience in logistics, transportation, warehousing, import/export coordination, customer service operations, or a related supply chain function.
  • Working knowledge of import/export documentation, shipment tracking, freight processes, inventory transactions, and logistics issue resolution.
  • Proficiency in Microsoft Office (Outlook, Word, Excel).

Nice To Haves

  • Associate or bachelor’s degree in supply chain, logistics, business administration, international trade, or a related field preferred.
  • Experience working with carriers, freight forwarders, customs brokers, third-party logistics providers, or warehouse partners preferred.
  • Experience with ERP, warehouse management, transportation management, or similar business systems preferred; Infor M3 experience is a plus.
  • Power BI experience a plus.
  • Highly organized and able to manage multiple priorities, deadlines, and documentation requirements.
  • Able to adapt to variable workload demands, including both fast-paced periods and slower times that require self-direction and initiative.
  • Action-oriented and proactive in following up on issues, driving resolution, and ensuring positive outcomes for internal and external stakeholders.
  • Professional communication skills, with the ability to collaborate effectively with peers, suppliers, vendors, carriers, warehouse partners, and cross-cultural teams.
  • Strong problem-solving skills, sound judgment, and the ability to escalate issues appropriately while maintaining service levels and operational continuity.
  • Ability to build trust, collaborate effectively with peers and stakeholders, and maintain productive working relationships across functions, cultures, and levels of the organization.
  • The successful candidate will be a collaborative team player who is adaptable, logical, well-organized, results-oriented, and comfortable working independently while supporting broader regional supply chain priorities.

Responsibilities

  • Manage day-to-day logistics flow activities for the US and Canada region.
  • Coordinate import and export activities, including documentation, shipment arrangements, and related logistics activities to support timely and compliant movement of goods.
  • Ensure on-time customer deliveries by coordinating with 3PL warehouse, customer care teams, and carriers.
  • Manage transportation and warehousing issues, resolve service disruptions, and communicate shipment status, risks, and resolution plans to internal stakeholders.
  • Support freight cost control by monitoring transportation spend, reviewing freight-related activity, approving freight invoices, and helping identify cost reduction or service improvement opportunities.
  • Track logistics performance metrics and support regular KPI reviews with third-party logistics providers, carriers, warehouse partners, and other external service providers by holding monthly meetings with 3PLs.
  • Research and resolve inventory accuracy issues, coordinate inventory adjustments, and maintain appropriate documentation to support accurate stock records.
  • Manage the small on-site spare parts warehouse, including inventory control, picking, packing and shipping spare parts domestically and internationally, and related administrative activities.

Benefits

  • medical
  • dental
  • vision coverage
  • HSA/FSA options
  • company-paid life/AD&D insurance
  • short- and long-term disability
  • an Employee Assistance Program
  • voluntary supplemental benefits
  • a 401(k) with company match
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