Logistics Coordinator (Administrative Assistant IV)

Fairfax County•Fairfax (Ej27), VA

1d•Onsite

About The Position

This position plays a key role in keeping our Pennino regional office running smoothly and our clients connected to essential services. In this highly impactful position, you will be a primary point of contact for activating, distributing, and tracking electronic benefits transfer (EBT) cards and other emergency client resources, providing clear instructions to clients on how to use their benefits, troubleshooting issues, and resolving concerns so they can access food and essential services without delay. In addition to resource distribution, you will help keep our offices running smoothly by coordinating mail, supplies, vehicles, room reservations, and on-site facility needs, and by assisting with preparation of on-site activity reports and operational data. You will serve as a primary point of contact for ordering office supplies, assist with compiling and maintaining statistics for the regional office, provide supervisory support in the absence of the supervisor, and manage the fleet vehicles assigned to the Pennino office on behalf of DFS. You will provide coverage in other regional offices as needed. This is an excellent opportunity for someone who is detail-oriented, customer-focused, and motivated by work that directly supports families and individuals in need. Note: The assigned functional areas for this position include general administration, office management, and/or customer service.

Requirements

High school graduation and three years of experience providing administrative support in general administration, office management, and/or customer service.
Driver's license

Nice To Haves

General knowledge of Human Services operations.
Four years of front-line administrative or customer service experience.
Experience with vehicle fleet management, procurement, and office supply ordering.
Ability to exercise tact, discretion, initiative, creativity, and independent judgment.
Excellent organizational skills.
Proficiency with Microsoft Office computer software applications.
Bilingual in English and another language.

Responsibilities

Activating, distributing, and tracking electronic benefits transfer (EBT) cards and other emergency client resources.
Providing clear instructions to clients on how to use their benefits.
Troubleshooting issues and resolving concerns related to EBT cards and client resources.
Coordinating mail, supplies, vehicles, room reservations, and on-site facility needs.
Assisting with preparation of on-site activity reports and operational data.
Serving as a primary point of contact for ordering office supplies.
Compiling and maintaining statistics for the regional office.
Providing supervisory support in the absence of the supervisor.
Managing the fleet vehicles assigned to the Pennino office on behalf of DFS.
Providing coverage in other regional offices as needed.