Logistics Coordinator (Contractor)

Hatch

1d•Remote

About The Position

Hatch is seeking a Logistics Contractor to support omnichannel distribution while a team member is out on leave. This role involves managing inbound freight, forwarder relationships, transactions, landed cost, and inventory reconciliation to ensure accurate financial records across all locations. The contractor will work up to 40 hours per week for an initial 6-month engagement, with the possibility of extension. This is a remote-friendly position, but candidates must be based in the U.S. or Canada and available during PST/PDT hours. The role requires a proactive communicator, an independent operator, someone calm in exceptions, and a fast learner who can become productive within two weeks.

Requirements

5+ years in international logistics, freight forwarding, or supply chain operations, ideally in consumer electronics or CPG.
Hands-on experience running international ocean and air freight yourself: creating bookings, reading rate structures and GRIs, managing forwarders, and resolving shipment exceptions.
Direct, personal experience with Amazon inbound programs—Seller Central, FBA shipment creation and labeling, AWD—including the operational quirks of Amazon's routing and receiving rules.
Working knowledge of customs and trade compliance: HTS classification, commercial documentation, duties, and responding to CBP requests for information.
ERP experience including transfer order management, receipt creation, and month-end transaction completeness audit.
Knowledge and experience in performing month-end inventory reconciliations.
Strong written communication skills for clear, timely async updates.
Comfortable in a fast-moving environment where priorities shift and something always pops up mid-day.
Must be based in the U.S. or Canada.
Must be available during PST/PDT hours.

Nice To Haves

Amazon Seller Central, Amazon Global Logistics (AGL) and Amazon Warehousing and Distribution(AWD) experience specifically
NetSuite
Familiarity with CBP’s ACE portal
EU and UK import experience, including customs clearance routing
Experience working directly with contract manufacturers in Asia on shipping documentation and cargo readiness
Freight cost analysis and carrier or mode comparison

Responsibilities

Own day-to-day international inbound freight execution across Flexport and Amazon Global Logistics (AGL), including creating and managing bookings, reviewing rates and surcharges, tracking shipments, and resolving exceptions with carriers and forwarders.
Manage Amazon inbound programs end-to-end, including FBA shipment creation and labeling, AWD placement and replenishment, inventory removals, resolving inbound creation issues, and FC routing changes across US, EU, and UK marketplaces.
Serve as the single source of truth on shipment status, publishing recurring updates to the supply chain team.
Coordinate customs clearance and trade compliance, including HTS classification support, commercial documentation accuracy, customs broker coordination, and responses to CBP requests for information.
Access US Customs and Border Protection (CBP) ACE portal to match customs check numbers to their related entry numbers.
Partner with Sourcing and contract manufacturers on shipping documents, labeling requirements, cargo readiness, and payment or document-release blockers.
Maintain and update landed cost on a shipment and individual product basis.
Create and reconcile transactions in Netsuite that accompany the physical movement of goods.
Own the month-end inventory reconciliation process across all physical locations.
Escalate 3PL and forwarder SLA misses, chase credits on performance-related chargebacks, and partner with Accounting on freight invoice and deduction disputes.

Benefits

100% paid medical, dental, and vision insurance for employees (80% for dependents, including domestic partners)
Meaningful equity
401(k) match (no vesting schedule!)
16 weeks of fully paid parental leave
16 free therapy sessions (for you + one other adult in your life)
Financial support for family planning
Remote office + monthly internet reimbursement
Friends & family discounts on Hatch products
Exclusive discounts on travel, entertainment, and top retail brands
Spontaneous perks