Logistics Coordinator - ROAR

Rich Products Corporation • Chicago, IL

1d

About The Position

The Intermodal Logistics Coordinator is responsible for supporting the day-to-day execution of intermodal shipments, ensuring reliable service, and delivering a high level of customer satisfaction. This role plays a critical part in coordinating rail, drayage, and final mile operations while proactively identifying and resolving service issues. The ideal candidate is detail-oriented, highly organized, and thrives in a fast-paced transportation environment.

Requirements

• High School Diploma Required
• Strong organizational and time management skills with the ability to prioritize effectively
• Excellent communication skills, both written and verbal
• Ability to problem-solve and make decisions in a fast-paced environment
• High attention to detail and commitment to accuracy
• Proficiency in Microsoft Office (Excel, Outlook, etc.)

Nice To Haves

• Bachelor’s degree preferred

Responsibilities

• Coordinate and schedule intermodal shipments, including pickups, rail departures, and final mile delivery
• Serve as the primary daily point of contact for drayage carriers and rail providers
• Monitor shipment progress and proactively resolve delays to maintain service reliability
• Troubleshoot service disruptions including missed cutoffs, equipment shortages, and terminal congestion
• Identify and resolve potential service failures; communicate timely updates and alternative solutions to customers
• Maintain a high level of customer service through consistent, clear, and proactive communication
• Prioritize and manage multiple tasks while handling frequent and time-sensitive requests
• Optimize routing and execution strategies to improve efficiency and reduce transit times
• Develop and adjust market plans based on capacity availability, performance trends, and changing conditions
• Analyze industry trends and operational performance to support continuous improvement initiatives
• Identify workflow inefficiencies and contribute to process improvements across intermodal operations
• Collaborate cross-functionally with operations, sales, and pricing teams to provide insights and improve outcomes
• Provide feedback to the pricing team regarding market conditions, challenges, and emerging opportunities
• Act as a resource for ongoing improvement within intermodal workflows and execution processes

Benefits

• Equal Employment Opportunity
• Reasonable accommodation for applicants with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED