Logistics Coordinator - Temporary

Sprinter Health•Menlo Park, CA

22h•$22 - $23

About The Position

Sprinter Health is seeking a temporary Logistics Coordinator to provide after-hours and weekend coverage for our travel operations. This role will serve as the primary point of contact for time-sensitive travel and logistics needs that arise outside of standard business hours. The ideal candidate is highly responsive, organized, calm under pressure, and comfortable making decisions independently using established processes and escalation pathways.

Requirements

Strong organizational skills and attention to detail
Excellent written and verbal communication
Ability to remain calm and solutions-oriented when handling time-sensitive issues
Strong judgment and ability to independently triage requests
High level of reliability and responsiveness during scheduled coverage
Comfort working independently with limited real-time supervision
Ability to follow established policies while using good judgment when unexpected situations arise
Comfort working across multiple systems and communication channels

Nice To Haves

Previous experience in travel coordination, logistics, operations, dispatch, field support, customer support, or a similar role
Experience supporting employees or teams who travel frequently
Experience handling urgent or after-hours operational issues
Familiarity with Slack and travel booking platforms

Responsibilities

Monitor designated communication channels during assigned after-hours and weekend shifts and respond promptly to urgent travel and logistics needs
Support Sprinters with time-sensitive travel issues, including flight disruptions, hotel concerns, transportation changes, and other unexpected travel needs
Coordinate and make necessary changes to existing travel arrangements using established company guidelines
Troubleshoot issues and identify practical solutions that minimize operational disruption and unnecessary travel costs
Determine when an issue can be resolved independently versus when it requires escalation
Escalate urgent or high-impact issues to the appropriate on-call team member or leader
Communicate clearly and professionally with Sprinters and internal stakeholders throughout issue resolution
Maintain accurate documentation of issues, decisions, travel changes, and associated costs
Provide clear handoffs to the weekday Logistics team for unresolved issues or items requiring follow-up
Follow established travel policies, SOPs, and escalation procedures