Senior Logistics Coordinator (Remote) | LATAM

HireHawk

1d•Remote

About The Position

At HireHawk, we connect top global talent with high-performing U.S. companies. Our focus is on finding exceptional professionals who bring both expertise and drive to every role. We’re passionate about helping candidates grow their careers while supporting our clients with reliable, remote-ready talent that makes an impact from day one. We are seeking a detail-oriented Logistics Coordinator to support the Operations team in managing the end-to-end order-to-delivery lifecycle. This role is critical in ensuring accurate, timely, and compliant coordination of both domestic and international shipments. You will work closely with carriers, freight forwarders, warehouses, and internal teams to track shipments, manage documentation, and resolve discrepancies. This is a highly process-driven, email-based role, requiring strong written communication and attention to detail. This position also supports claims processing and logistics issue resolution, helping reduce operational workload for the onshore team.

Requirements

1–3+ years of experience in logistics, shipping, supply chain, or transportation
Experience in B2B logistics or import/export environments (required)
Hands-on experience with international shipments (Asia, Mexico, LATAM preferred)
Strong understanding of shipping documentation (BOL, packing lists, commercial invoices, etc.)
Experience handling shipment discrepancies, documentation review, or claims support
Familiarity with import/export processes and logistics coordination
Strong Excel and Microsoft Office skills
Fluent English (written communication is critical)
High attention to detail and process-oriented mindset
Ability to manage multiple workflows across logistics and claims
Organized, reliable, and consistent in execution
Proactive in identifying and resolving discrepancies
Comfortable working in a fast-paced operations environment
Quick learner with the ability to follow SOPs

Nice To Haves

Hands-on experience with international shipments (Asia, Mexico, LATAM preferred)

Responsibilities

Coordinate domestic and international shipments with carriers and freight providers
Track shipments and proactively monitor delivery timelines to ensure on-time arrival
Communicate shipment status with suppliers, warehouses, drivers, and internal teams
Prepare, review, and manage shipping documentation (BOL, packing lists, customs paperwork, invoices)
Coordinate final-mile delivery and ensure successful handoff
Receive, review, and process product quality claims and shipment discrepancies
Manage inventory transfers and warehouse logistics coordination
Enter and manage customer orders within the Order Management system
Maintain accurate records in ERP and logistics systems
Ensure compliance with transportation regulations and company policies
Generate recurring and ad hoc reports related to shipments, claims, and operations