Logistics Coordinator
About The Position
Full time, hourly position based at the Montpelier DC responsible for booking, scheduling and reporting on NFDM, WPC, and DPS powder. Liaison between transportation team and the export team to schedule, coordinate and collaborate domestic and export logistics with company staff and third-party haulers and freight forwarders. Coordinates with all departments to develop SOP’s and transportation policies to streamline processes and operate efficiently. This individual will be cross- trained for coverage of all positions and primary back up for invoice processing and discrepancies. Interacts with internal fleet during morning call-ins and assists with driver questions and concerns. Primary trainer for all dispatch positions and updates SOP’s periodically and as needed. Trains Agri-Mark warehouse staff and third-party carriers on the correct procedures and best practices for the Nextrack online scheduler. Follows up with non-compliant carriers and office staff to ensure all procedures are being followed per company requirements and that they are up to date on safety trainings. Manages 5,000 emails weekly and fields an average of 30 phone calls a day. This position will also assist in all CPU scheduling and other duties as assigned. Starting pay rate is anticipated to be between $22-$25 an hour.
Responsibilities
- Schedules NFDM customer pick up requests for multiple warehouses
- Arranges domestic powder freight
- Finalizes and schedules NFDM title transfers
- Negotiates competitive periodic pricing on drayage freight with freight brokers
- Coordinates drayage for freight to the port to ensure on time delivery for port cuts
- Fields driver calls throughout the day
- Coordinates direct delivery of butter out of West Springfield warehouse
- Builds relationships with customers and warehouses to create scheduling efficiencies
- Works with Milk Powder team to coordinate storage and fresh order logistics
- Works with customers to ensure inventory is pulled from the correct account in our system
- Closes out title transfer and schedules as requested by Dairy America customers
- Works with West Springfield to coordinate additional labor as needed for container shipments
- Works with CRR to request date changes for customer butter deliveries
- Utilizes Samsara GPS to assist with driver call ins and reporting
- Dispatches and schedules temper releases
- Looks for butter process improvements and collaborates inter-departmentally
- Reviews national dispatching to ensure routes are efficiently built
- Collaborates with CRR and other departments to resolve and improve processes to increase productivity
- Trains all third parties on Nextrack and its requirements
- Enforces Nextrack compliance and scheduling parameters
- Scouts new third-party haulers to create and negotiate competitive pricing and contracts
- Sets up new users for Nextrack internal scheduler
- Monthly reporting on late, cancelled or rescheduled trucks for NFDM
- Works with warehouses to coordinate labor for scheduled loading appointments
- Resolves all billing discrepancies for efficient processing
- Provides backup coverage to all logistics positions
- Trains the export team on all TMS functions as needed
- Trains new dispatch employees
- Assists dispatch employees with issues regarding customers, scheduling appointments and driver compliance
- Trains Agri-Mark Employees and warehouse locations on Nextrack Scheduler
- Cross-Trained to cover all positions in the office
- Collaborates and assists with TMS issues; works with NGL programmers to resolve quickly
- Other Duties as assigned
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
